user avatar

CBP Strategist Communications Specialist

U.S. Customs and Border Protection

Yesterday
Unspecified
Full Scope Polygraph
Military and Law Enforcement
Washington, DC (On/Off-Site)

ATTENTION FEDERAL EMPLOYEES, the Office of Facilities and Asset Management (OFAM) at U.S. Customs and Border Protection (CBP) is seeking an individual who is passionate about strategic communications and will thrive in a fast-paced, dynamic environment! This opportunity is open to current CBP employees and any other Career Transition Plan eligible federal employees whose job, agency, or department was eliminated.

Apply today and become a key member of our team, and play a pivotal role in shaping communications. You’ll work closely with the OFAM Communications Supervisor and Chief of Staff in Washington, D.C., or Indianapolis, IN, to produce internal communications plans and tools to improve operations and various forms of communication.

Typical work assignments include:

• Planning, researching, writing, and editing internal and external publications and guidelines to keep employees informed about current OFAM programs, priorities, and initiatives within OFAM; communication products may include executive remarks, mass mailings, SharePoint maintenance, improvements, fact sheets, newsletters, posters, reports, press releases, surveys, and presentations.
• Partnering with internal subject matter experts and CBP communications offices to identify, develop, and recommend effective techniques to communicate operational policies, procedures, and information tailored to unique external audiences.
• Developing, implementing, and evaluating the effectiveness of OFAM communications strategies, materials, and programs that support and promote enhanced engagement with OFAM stakeholder communities.
• Handling, drafting, reviewing, and packaging correspondence, communications, and messaging, including pre-decisional supervisor messaging, FOUO, personnel, and other sensitive content on behalf of the Assistant Commissioner, Deputy Assistant Commissioner, and Chief of Staff.
• Serving as a liaison for multiple offices across CBP, including the Office of Congressional Affairs and the Office of Public Affairs.

Salary and Benefits

This position will be filled at the GS-13 level at a salary of $105,383.00 (GS-13, Step 1) to $137,000.00 (GS-13, Step 10) depending on your background, including your level and quality of experience.

Employees receive the full package of federal employment benefits that include health and insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan akin to a traditional 401(k) offering.

Qualifications

You must be a current federal employee of CBP or a federal employee whose job, agency, or department was eliminated, qualifying you as Career Transition Plan eligible.

You qualify for the GS-13 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as:

• Writing and editing materials, such as reports, regulations, articles, newsletters, news releases, training materials, brochures, interpretive handbooks, pamphlets, guidebooks, reference materials, plans, speeches, or scripts.
• Developing, analyzing, selecting, and presenting information in a form and at a level suitable for the intended audiences.
• Advising agency management on policy formulation and the potential public reaction to proposed policy; and identifying and carrying out the public communication requirements inherent in disseminating policy decisions.
• Identifying communication needs and developing informational materials that inform appropriate publics of the agency's policies, programs, services, and activities; planning, executing, and evaluating the effectiveness of information and communication programs in furthering agency goals.

You must meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process by September 24, 2025.

The closing date for this employment opportunity is September 24, 2025.

How to Apply

To learn more about this Strategic Communications Specialist opportunity and apply, click on this site’s “Apply” button, and you will be linked to the official Job Opportunity Announcement, where you will be able to learn more about the documents required to apply and the application process to follow.

Interested in other career opportunities with CBP? Visit www.cbp.gov/careers and check the CBP calendar at www.cbp.gov/cbp-events-calendar frequently for upcoming informational webinars, in-person recruiter events, and virtual career events.
group id: 10338695
N
Name HiddenRecruiter
Find U.S. Customs and Border Protection on Social Media
Network Employers
user avatar
About Us
U.S. Customs and Border Protection (CBP) is the world’s largest law enforcement organization. From patrolling our oceans to screening cargo as it enters our country, we work to make a difference for America – for every person and every mile of it. Our frontline team is made up of three components: U.S. Border Patrol, Air and Marine Operations, and Office of Field Operations. All three components work with Mission Operations – a team of civilians dedicated to providing backend assistance, expertise, and guidance. CBP offers competitive salaries and federal benefits, and has a hiring process that typically takes between 3 to 12 months, but can be streamlined for qualifying veterans. Are you ready to start your journey?

U.S. Customs and Border Protection Jobs


Clearance Level
Unspecified