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NOC Tier I Support Specialist

Zachary Piper Solutions, LLC

Today
Top Secret/SCI
Unspecified
Unspecified
Springfield, VA (On-Site/Office)

Piper Companies is looking for a NOC Tier 1 Support Specialist to join a security and electronic systems company located in Springfield, VA.

Responsibilities of the NOC Tier 1 Support Specialist include:

· Continuously monitor network and application performance to detect anomalies

· Review system alerts and validate incidents before escalating to higher support tiers

· Conduct preliminary diagnostics and record technical observations in the ticketing platform

· Ensure consistent coverage of operational systems and produce status reports as required

Qualifications for the NOC Tier 1 Support Specialist include:

· Bachelor's degree and at least one year of relevant experience

· Effective verbal and written communication skills

· Familiarity with incident tracking and resolution tools

Compensation for NOC Tier 1 Support Specialist includes:

· Rate Range: $90,000-105,000, based on experience

· Comprehensive Benefit Package: Cigna Medical/Dental/Vision, 401K, Sick Leave as Required by Law

This job is open for applications on September 18, 2025. Applications will be accepted at least 30 days from the posting date.

Keywords: NOC, Tier 1, Network Operations Center, network monitoring, application monitoring, incident response, ticketing systems, ServiceNow, Splunk, SNMP, syslog, intrusion detection, access control systems, biometric authentication, video surveillance, command and control systems, perimeter defense, IT infrastructure, TCP/IP, DNS, DHCP, VPN, firewalls, routers, switches, LAN/WAN, network diagnostics, escalation procedures, technical troubleshooting, real-time monitoring, security operations, Top Secret clearance, SCI eligibility, electronic security systems, system alerts, Tier 2 escalation, log analysis, system uptime, SLA monitoring, infrastructure support, help desk, 24/7 operations, shift work, federal security compliance

#LI-MU1

#LI-ONSITE
group id: 10430981
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About Us
Zachary Piper Solutions is a National Security focused technology services and consulting firm with a top-secret facility clearance. We support mission-critical initiatives on behalf of the Intelligence Community, Department of Defense, Department of Homeland Security, Department of Justice, Department of State, and a variety of Civilian Agencies. ZPS is dedicated to help protect government networks against cyber threats and to maximize the wide-spectrum of intelligence and security-related technologies. Our dedicated support and proven experience drive results in support of our client’s mission objectives.
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Clearance Level
Top Secret/SCI