GenAI Operations Manager - Public Sector

Description

GenAI Operations Manager - Public Sector

Location: On-site in Washington, DC , or St. Louis, Missouri
Base Pay: $110,000 - $138,000
Additional Compensation: Equity
Benefits: Comprehensive health, dental, and vision coverage; retirement benefits; learning and development stipend; generous PTO; commuter stipend (where applicable)
Employee Type: Full-Time W2 - Salary, Direct Hire
Required Degree: Bachelor's degree preferred (technical field a plus)
Manage Others: No
Minimum Experience: 2-3 years

Hiring Timeline: Immediate

Overview

We are seeking an Operations Manager to lead high-impact projects in the rapidly growing Generative AI space. This role offers the rare opportunity to make a meaningful contribution at the intersection of AI and national security, directly supporting mission-critical applications of advanced technologies.

In this position, you will design and manage data-labeling pipelines from the ground up, build scalable operational processes, and partner with machine learning experts to deliver the high-quality datasets that power cutting-edge AI systems. This is a hands-on role that blends operations, engineering, and customer engagement, providing both immediate impact and opportunities for growth.

Key Responsibilities

• Develop and maintain infrastructure to ensure efficient, scalable data pipelines producing high-quality outputs
• Oversee day-to-day operations of high-priority data production pipelines, ensuring progress and delivery
• Collaborate with subject matter experts to translate domain knowledge into scalable processes and measurable outcomes
• Work directly with customers to design data taxonomies that enhance model performance
• Use analytics and visualization tools to track progress, identify bottlenecks, and optimize pipeline performance
• Partner with engineering, product, operations, and go-to-market teams to solve complex challenges and advance LLM development
• Take ownership of increasingly large components of data delivery processes, ultimately leading high-visibility, high-impact pipelines

Required Qualifications

• Active Top Secret security clearance
• 2-3 years of experience in product development, data science, or operations
• Proven project management skills and ability to thrive in ambiguous environments
• Strong analytical skills to assess complex operational data, build queries, and identify trends
• Technical aptitude for supporting post-training techniques such as:
  
  • Supervised Fine Tuning (SFT)
  • Reinforcement Learning with Human Feedback (RLHF)
  • Reinforcement Learning with Verifiable Rewards (RLVR)

Preferred Qualifications

• Experience in defense technology or AI-focused organizations
• Technical degree in Computer Science, Data Science, Engineering, or related field
• Understanding of ML operations for Generative AI workflows and products

Why You'll Love This Role

• Work at the forefront of AI innovation in the public sector, shaping solutions with national impact
• Gain hands-on expertise in generative AI data operations and advanced ML techniques
• Collaborate across a multidisciplinary team of engineers, product experts, and mission stakeholders
• Enjoy a supportive and inclusive workplace with comprehensive benefits and professional growth opportunities