USTDA Sr. Records Management and FOIA Specialist

gTANGIBLE Corporation (gTC), www.gtangible.com, is a S corporation and a registered Government contractor that provides services and solutions in:

• National Security Programs
• Professional, Administrative, and Management Support
• Mission and Warfighter Support

We are a Small Business Government Contractor and the founder is a service-disabled veteran with years of successful experience in the Government contracting arena. Our leadership team is an exceptional group of Government contracting professionals. gTANGIBLE is in the process of identifying candidates for the following position:

Requisition Type: Contingent

Position Status: Full time

Position Title: Sr. Records Management and FOIA Specialist

Location: US Trade and Development Agency (USTDA), Arlington, VA

Security Clearance Level: Secret

Duties and Responsibilities

Serves as primary Point of Contact (PoC) for records management and provides the following functions:

• Maintain USTDA's Central Agency Files (CAF)
• Provide assistance to agency staff on the identification of CAF documents
• Initiate creation of new files, develop file structure, scan, label, organize, circulate, establish filing procedures, inventory, control access, ensure quality control and proper file retention policies are followed
• Perform scanning, copying, etc., to convert agency files and documents from hard copy to electronic files
• Implement and maintain methods for assessing the status of file disposition
• Draft responses to required reports for the Record Management Officer's (RMO) review
• Serve as lead for assisting the Agency in establishing records schedules for electronic records and email to ensure identification, disposition, and transfer of records meet NARA requirements
• Inventory, organize, and schedule the transfer of Agency records for storage or archiving on an annual basis
• Assist staff on document identification and disposal of electronic files and email documents, and the disposition and maintenance of official agency files
• Provide Records Management information to all incoming Agency staff (Federal and contract)
• Initiate data input and continuously update electronic data in USTDA's Information Management System(s)
• Provide input as requested from the Chief Information Officer (CIO) or Deputy CIO to assist with the testing, resolution of system problems, and the upgrade of USTDA's Information Management System(s) to ensure validity and reliability of agency data
• Obtain data from the Information Management System and run data reports as requested
• Maintain an accurate inventory of project/program reports
• Maintain the USTDA library holdings database in USTDA's Information Management System(s)

Supports the Freedom of Information Act (FOIA) Program, assists the Agency's Chief FOIA Officer, and the Office of General Counsel and provides the following functions:

• Receive, read, and process FOIA requests sent to the Agency
• Track, record, and update the Agency's FOIA system for information related to each FOIA request and the Agency's response actions
• Direct FOIA requests to the appropriate offices, teams, and/or individuals both within and outside the Agency
• Coordinate with and assist offices, teams, and/or individuals both within and outside the Agency to collect, organize, and manage responsive documents
• Communicate with and promptly follow up with Agency personnel, FOIA requesters, and third parties as in a manner consistent with statutory requirements
• Process responsive documents through the Agency's FOIA system, including redacting personally identifiable information, private non-government, contact information, and other similar information, and identifying potentially excludable documents for further review and confirmation by OGC
• Prepare draft response letters and deliver signed response letters to FOIA requesters along with responsive documents
• Assist the Agency in performing its quarterly and annual FOIA-related reporting obligations
• Perform other responsibilities and tasks related to the FOIA program as directed

Knowledge and Qualifications

• At least 10 total years of related work experience
• At least 5 years of records management experience, including FOIA information management
• Experience in creating and implementing records management policies, procedures, and retention schedules
• Experience evaluating program effectiveness and recommending improvements
• Experience providing training and technical assistance to staff
• Strong computer skills (database, word processing, and data entry skills)
• Excellent written and verbal communication skills
• Commitment to innovative and quality customer service
• Physical ability to move large number of files and/or file boxes
• Experience with Records Management; Records Management training, or certificate, preferred
• Experience with administrative services like office management, building and facilities management, human resources, and/or policies and procedures
• Ability to provide on-site technical support, troubleshooting issues with AV equipment during events
• Ability to manage multiple tasks, prioritize work, and meet deadlines
• Ability to identify and resolve complex problems
• College degree required in business or information management and/or related certifications
• Proficient in the use of commercial software packages and databases, such as Microsoft Outlook, Teams, Word, PowerPoint, and Excel
• Possess the ability to respond flexibly and to provide rapid assistance in a time-sensitive environment
• Possess strong organizational and customer service skills
• U.S. Citizenship
• SECRET security clearance.
• Knowledge and experience providing quality customer service to Government employees, military personnel, contractors, and/or visitors

Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.