USTDA Administrative Support Specialist (Reception, Visitor Mana

gTANGIBLE Corporation (gTC), www.gtangible.com, is a S corporation and a registered Government contractor that provides services and solutions in:

• National Security Programs
• Professional, Administrative, and Management Support
• Mission and Warfighter Support

We are a Small Business Government Contractor and the founder is a service-disabled veteran with years of successful experience in the Government contracting arena. Our leadership team is an exceptional group of Government contracting professionals. gTANGIBLE is in the process of identifying candidates for the following position:

Requisition Type: Contingent

Position Status: Full time

Position Title: Administrative Support Specialist (Reception, Visitor Management)

Location: US Trade and Development Agency (USTDA), Arlington, VA

Security Clearance Level: Secret

Duties and Responsibilities

• Provide general administrative management support to USTDA operations and program staff
• Receive public inquiries about the Agency and its mission via the USTDA website, phone, and/or email and routes as appropriate
• Receive incoming visitors and telephone calls, greet and assist visitors to the Agency professionally, and issue visitor badges
• Handle a variety of clerical support services for the Agency to include but not limited to arranging for local transportation service, making reservations for USTDA's visitor parking, and distributing USTDA parking vouchers and Metro cards
• Accepting and arranging for the distribution of incoming mail and courier packages
• Coordinating visitor access with the building security, and the maintenance of visitor's log
• Receive and log facilities requests into the building management tracking system
• Respond to Agency staff submissions for facility-related issues and monitor incoming requests to the shared facilities email account
• Generate work order tickets for facility issues and work with the Office of Administration on escalated facilities-related issues
• Ensure all work orders are closed out
• Coordinate conference room scheduling and assist with arrangements of meetings
• Respond to and/or direct incoming calls/inquiries to the appropriate office or individual
• Maintain the reception areas ensuring the appearance is well-organized, clean, and presented in a professional manner at all times
• Perform other administrative support duties as required

Knowledge and Qualifications

• 1-3 years of experience in a professional office environment as a support assistant or receptionist, or equivalent position
• Experience handling phone calls, emails, and mail, serving as the point of contact for internal and external communication
• Ability to maintain records of receipt, mailing dates, and other required information
• Ability to ensure appropriate mailing and/or shipping of packages, letters, etc.
• Experience managing calendars, scheduling meetings, appointments, and greeting high-level guests
• Experience creating and distributing correspondence, reports, and other documents
• Track inventory of office supplies and notifying admin office of need to replenish those supplies
• Experience providing general office support like various administrative tasks, data entry, filing, and customer service
• Ability to manage multiple tasks and prioritize effectively
• Ability to manage the receptionist area
• Effective written and verbal communication skills for interacting with various individuals
• Proficiency in office software and equipment
• High School diploma required, higher education preferred
• Proficient in the use of commercial software packages and databases, such as Microsoft Outlook, Teams, Word, PowerPoint, and Excel
• Possess the ability to respond flexibly and to provide rapid assistance in a time-sensitive environment
• Possess strong organizational and customer service skills
• U.S. Citizenship
• SECRET security clearance.
• Knowledge and experience providing quality customer service to Government employees, military personnel, contractors, and/or visitors

Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.