Today
Secret
Unspecified
None
Construction/Facilities
Colorado Springs, CO (On-Site/Office)
Position Title: Facilities Project Assistant
Location: Schriever SFB, Colorado Springs, CO
Relocation Assistance: None available at this time
Remote/Telework: No - Not available for this position
Clearance Type: DoD Secret
Shift: Day shift
Travel Required: Up to 10% of the time
Description of Duties:
The Facilities Project Assistant supports the Missile Defense Agency (MDA) on the Integrated Research and Development for Enterprise Solutions (IRES) contract.
The candidate will:
Key Responsibilities:
-Establish the service vision, charter, and roadmap aligned to agency objectives and portfolio priorities.
- Lead Service Governance (CAB/CCB/ARB participation) balancing velocity, reliability, and security; maintaining decision records and traceability.
- Define and maintain network service policies, operating level agreements (OLAs), underpinning contracts (UCs), and escalation matrices.
- Own Service Catalog entries for network services (definitions, owners, SLAs/SLOs, dependencies, support model, runbooks).
- Coordinate readiness for new/changed services (support model, staffing, monitoring/alerting, KPIs, DR/backup, ATO evidence, handover).
-Forecast demand and plan capacity (circuits, bandwidth, ports, licenses, spares, staff) to meet growth and seasonal mission loads.
- Manage budgets, cost to serve, and chargeback/show back; deliver monthly variance analyses and optimization recommendations.
- Chair/drive change quality: peer reviews, pre implementation checks, maintenance windows, freeze periods, and rollback validation.
- Ensure deployments meet readiness gates (approvals, testing, monitoring, comms) and verify post change health and user impact.
- Ensure high quality first response (Own P1/P2 Major Incident bridges, communications, and stakeholder updates through restoration ( MTTA), restoration (MTTR), root cause capture, and formal post incident reviews with actions.
-Drive RCA with durable corrective actions; track aging and verify effectiveness.
- Manage availability targets, error budgets, technical debt, and resiliency patterns (path diversity, ECMP, QoS policy hygiene).
- Maintain service continuity and DR plans; schedule and document periodic tests (RTO/RPO attainment).
- Align operations to DoD RMF, NIST SP 800 53/37, and DISA STIGs; steward POA&M items to closure.
- Support ATO/cATO sustainment (control inheritance, artifacts, evidence collection) and apply Zero Trust operating principles.
- Ensure data handling, identity/access, and audit logging meet policy; coordinate with Cyber/Blue Team on detections and after-action improvements.
- Manage third party performance to underpin SLAs (circuits, managed services, hardware/software support); drive remediation plans where needed.
- Validate vendor change participation, runbooks, notifications, and contribution to incidents/RCAs.
- Provide daily/weekly/monthly performance reporting (site/service availability, SLO attainment, MTTA/MTTR, change success rate, incident induced change rate, capacity/utilization, ticket backlog aging, CSAT/NPS).
- Run MBRs/QBRs with stakeholders; publish dashboards and executive summaries with trend analysis and actions.
- Lead a matrixed team of controllers/engineers/analysts; set objectives, staffing plans, training paths, and on call
rotations.
- Maintain runbooks, playbooks, KEDB, service standards, and knowledge articles; drive cross training and succession depth.
The successful candidate will:
Minimum Qualifications:
Compensation:
Salary Range: $70,000 - $90,000 annually. Final compensation is based on experience, education, and directly relevant certifications.
Application Instructions:
Resumes must be submitted in month/year format to be considered. Candidates must be fully truthful in their application. Dishonesty or misrepresentation may result in disqualification.
About Aegis Aerospace
We are a woman-owned space and technology company headquartered in Houston, TX. Our primary objective is to support the Department of Defense and NASA in achieving their missions to defend the security of our country, reach new heights and to discover the unknown. We employ some of the brightest, most experienced engineering and technology experts in the U.S.
To learn more about Aegis Aerospace, visit our website at www.aegisaero.com
Equal Opportunity Employer / Protected Veteran / Disability
Location: Schriever SFB, Colorado Springs, CO
Relocation Assistance: None available at this time
Remote/Telework: No - Not available for this position
Clearance Type: DoD Secret
Shift: Day shift
Travel Required: Up to 10% of the time
Description of Duties:
The Facilities Project Assistant supports the Missile Defense Agency (MDA) on the Integrated Research and Development for Enterprise Solutions (IRES) contract.
The candidate will:
- Will assume various roles and responsibilities within the organization to include leading a team of escorts for projects, invoice and budget tracking, and personnel and vehicle passes.
- Personnel and vehicle pass paperwork - process documentation to ensure subcontractors have access to SSFB and MDIOC (8004/8600)
- Draft, coordinate and publish project escort schedule (8004/8600)
- Create iWADs within the IRES online system
- Coordinate iWAD audits with project managers/CAMs in order to fix errors as necessary
- Maintain budget trackers for projects
- Provide invoice tracking
- Provide additional administrative support to fiscal team such as charge number creation as required
- Other duties as assigned may include demonstrative assistance in TOSR production, CDRL production
Key Responsibilities:
- Service Strategy & Governance
-Establish the service vision, charter, and roadmap aligned to agency objectives and portfolio priorities.
- Lead Service Governance (CAB/CCB/ARB participation) balancing velocity, reliability, and security; maintaining decision records and traceability.
- Define and maintain network service policies, operating level agreements (OLAs), underpinning contracts (UCs), and escalation matrices.
- Service Design & Catalog Management
- Own Service Catalog entries for network services (definitions, owners, SLAs/SLOs, dependencies, support model, runbooks).
- Coordinate readiness for new/changed services (support model, staffing, monitoring/alerting, KPIs, DR/backup, ATO evidence, handover).
- Demand, Capacity & Financial Management
-Forecast demand and plan capacity (circuits, bandwidth, ports, licenses, spares, staff) to meet growth and seasonal mission loads.
- Manage budgets, cost to serve, and chargeback/show back; deliver monthly variance analyses and optimization recommendations.
- Change, Release & Deployment Management
- Chair/drive change quality: peer reviews, pre implementation checks, maintenance windows, freeze periods, and rollback validation.
- Ensure deployments meet readiness gates (approvals, testing, monitoring, comms) and verify post change health and user impact.
- Incident & Major Incident Management
- Ensure high quality first response (Own P1/P2 Major Incident bridges, communications, and stakeholder updates through restoration ( MTTA), restoration (MTTR), root cause capture, and formal post incident reviews with actions.
- Problem, Availability & Continuity Management
-Drive RCA with durable corrective actions; track aging and verify effectiveness.
- Manage availability targets, error budgets, technical debt, and resiliency patterns (path diversity, ECMP, QoS policy hygiene).
- Maintain service continuity and DR plans; schedule and document periodic tests (RTO/RPO attainment).
- Compliance, Risk & Security Alignment
- Align operations to DoD RMF, NIST SP 800 53/37, and DISA STIGs; steward POA&M items to closure.
- Support ATO/cATO sustainment (control inheritance, artifacts, evidence collection) and apply Zero Trust operating principles.
- Ensure data handling, identity/access, and audit logging meet policy; coordinate with Cyber/Blue Team on detections and after-action improvements.
- Vendor & Contract Management
- Manage third party performance to underpin SLAs (circuits, managed services, hardware/software support); drive remediation plans where needed.
- Validate vendor change participation, runbooks, notifications, and contribution to incidents/RCAs.
- Reporting & Communications
- Provide daily/weekly/monthly performance reporting (site/service availability, SLO attainment, MTTA/MTTR, change success rate, incident induced change rate, capacity/utilization, ticket backlog aging, CSAT/NPS).
- Run MBRs/QBRs with stakeholders; publish dashboards and executive summaries with trend analysis and actions.
- People Leadership & Knowledge Management
- Lead a matrixed team of controllers/engineers/analysts; set objectives, staffing plans, training paths, and on call
rotations.
- Maintain runbooks, playbooks, KEDB, service standards, and knowledge articles; drive cross training and succession depth.
The successful candidate will:
- Have a strong ability to organize work, manage multiple tasks, and maintain accurate records.
- Have excellent verbal and written communication skills for effective interaction with internal and external stakeholders.
- Have a keen eye for detail to ensure accuracy in documentation and reporting.
- Be able to work proactively, anticipate needs, and think ahead to support project success.
- Be able to work effectively within a project team.
Minimum Qualifications:
- Must be a US citizen
- Must have an active DoD Secret Security Clearance
- Must have 1, or more, years of administrative experience that includes scheduling coordination, budget/ invoice tracking, and/ or documentation processing
- Must be proficient with MS Office and other tools used in project management
Compensation:
Salary Range: $70,000 - $90,000 annually. Final compensation is based on experience, education, and directly relevant certifications.
Application Instructions:
Resumes must be submitted in month/year format to be considered. Candidates must be fully truthful in their application. Dishonesty or misrepresentation may result in disqualification.
About Aegis Aerospace
We are a woman-owned space and technology company headquartered in Houston, TX. Our primary objective is to support the Department of Defense and NASA in achieving their missions to defend the security of our country, reach new heights and to discover the unknown. We employ some of the brightest, most experienced engineering and technology experts in the U.S.
To learn more about Aegis Aerospace, visit our website at www.aegisaero.com
Equal Opportunity Employer / Protected Veteran / Disability
group id: 10114403
