IT Project Manager (Program & Project Manager)

Duties
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Incumbent typical work assignments may include the following:

• Administration & Governance: Maintain, execute, and ensure adherence to established provisioning, configuration, and decommissioning policies and procedures for SharePoint Online, Microsoft Teams, and Power Platform solutions. Contribute to the ongoing development and refinement of these
  policies to optimize efficiency and security.
• Solution Development & Customization: Design, develop, and customize innovative SharePoint Online and Microsoft Teams solutions leveraging the Microsoft Power Platform. This includes creating Canvas and Model-driven Power Apps, Power Automate flows, Power BI reports, and utilizing
• Dataverse to build robust and user-friendly applications. including data modeling, security configuration, and integration with Power Platform solutions to ensure data integrity and accessibility.
• SharePoint Online Administration & Support: Administer SharePoint Online site collections, encompassing comprehensive permissions management, effective content management strategies, site configuration, and user support. Provide ongoing assistance to SharePoint stakeholders for site content updates, access requests, troubleshooting, and new requirement implementation to ensure continuous business operations.

Requirements
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Conditions of employment

• U.S. Citizenship is required
• Males born after 12-31-59 must be registered or exempt from Selective Service (see https://www.sss.gov/Home/Registration)
• Required to participate in the direct deposit program
• Individuals tentatively selected for drug testing designated positions will be required to submit to urinalysis for illegal drugs prior to appointment and are subjected to random drug testing.
• Position has been designated as Secret Security designation level such as Noncritical Sensitive. Incumbent is required to obtain and maintain a Secret security clearance.
• The incumbent must adhere to DoD Standards of Conduct
• This position may require travel up to 20% away from normal duty station on military or commercial aircraft.
• This positon may require working other than normal duty hours, whihc may include evenings, weekends, and/or holidays.

Qualifications

Basic Requirement: Applicants must have IT-related experience demonstrating the following competencies appropriate to, or above, the level of this position. For vacancies below the full-performance level of the position, the basic requirement will be evaluated on a developmental basis. Your resume and work experience should clearly support your ability to meet these competencies and will be evaluated as part of the entire application process.

• Attention to Detail- experience reviewing my own information technology-related work or data and have been asked by others to review their work or data to ensure accuracy, completeness, and consistency with standards.
• Customer Service- experience maintaining relationships with customers, assessing current information technology needs of customers, and developing or identifying information technology products and services that are tailored to meet customer needs.
• Oral Communication- briefing mid-level management and IT staff on the status of information technology systems, projects, or daily operations, including the communication of technical information to a non-technical audience.
• Problem Solving- identifying alternatives to address complex information technology-related issues by gathering and applying information from a variety of sources that provide a number of potential solutions.

Time in Grade: For entry at the GS-13 level, status applicants must have served 52 weeks as a GS-12 or higher grade in the Federal Service.

Specialized Experience:

For the GS-13, you must have at least one year of specialized experience equivalent in level of difficulty and responsibility to the GS-12 grade level in the Federal service, or comparable in difficulty and responsibility to GS-12 if outside the Federal service.

Specialized experience is defined as:

Administering SharePoint Online, including permissions and content management, and integrating it with Microsoft Teams and the Power Platform.

Maintaining security and staying current with the latest trends, features and updates to assigned platforms.

Troubleshooting and providing ongoing issue resolution, along with stakeholder collaboration and optimizing guidance and oversight to contractor teams.

In addition to meeting the specialized experience requirements, qualified applicants must also possess the quality of experience as it relates to how closely or to what extent an applicant's background, recency of experience, education, and training are relevant to the duties and responsibilities of the announced position. Candidates must clearly demonstrate the possession of competencies necessary to successfully perform the work of the position at the appropriate level to be qualified for the position. Applicants must describe how their experience meets the competencies within the body of the resume. No separate statements addressing competencies are required.

Competencies: Communication, Data Management, Project Management, Requirements Analysis, and Technical Competence

Qualification and time-in-grade requirements must be met at the closing date of this announcement.

Education

There is no substitution of education for the qualifying experience at the GS-13 grade level.

Additional information

• A one year probationary or trial period may be required.
• Telework availability will be based upon the mission requirements and supervisory determination
• Individuals tentatively selected for drug testing designated positions will be required to submit to urinalysis for illegal drugs prior to appointment or placement.
• We may use this announcement to fill additional vacancies within 90 days of the closing date.
• Moving costs MAY be paid.
• The Tax Cuts and Jobs Act of 2017 makes certain reimbursements/payments taxable. For information on these changes and the Relocation Income Tax Allowance (RITA), for which some appointees are eligible, click here .
• Employee is subject to recall or call back during off-shift hours, 7 days a week, 24 hours a day, if required by upper management.
• For more information on veterans' preference click here .
• Males born after 12-31-59 must be registered or exempt from Selective Service (to verify your registration status click here ).
• Interagency Career Transition Assistance Program (ICTAP): For information on how to apply as an ICTAP eligible click here . To be well-qualified and exercise selection priority for this vacancy, displaced Federal employees must be rated at 85 or above on the rating criteria for this position.
• The Department of Defense (DoD) policy on employment of annuitants issued March 18, 2004 will be used in determining eligibility of annuitants.
• This position is subject to the limitations imposed by the DOD Priority Placement Program.
• Priority Placement Program (PPP) Military Spouse Preference (MSP) eligible candidates will receive priority consideration at the highest grade level for which they have applied and been determined best qualified up to and including the full performance level.
• PPP Application Based Preference Eligibles (Military Reserve and National Guard technicians, Military Reserve and National Guard technicians receiving disability retirement, and Retained Grade employees) will receive priority consideration at the full performance level only.
• For more information regarding qualifications requirements please click here .
• You may submit a cover letter which will be forwarded to the selecting official with your resume. Your cover letter will not be used to verify your qualifications or eligibility
• All applicants are encouraged to apply electronically. If you are unable to apply on-line, you may contact Washington Headquarters Services for assistance.