Lead IT Specialist (SYSADMIN/INFOSEC)

Duties
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• Leads IT support (system administration, network, security, and customer support) as the DLA ESD Indo-Pacific IT Specialist and Communication Security Responsible Officer (CRO) for J64A, providing both on-site and remote assistance.
• Communicates the organization's strategic direction and specific tasks, deadlines, and expected outcomes, ensuring alignment and effective execution.
• Provides agency-wide expertise in IT, telecommunications, systems development, policy implementation, and project management, including integration with both legacy and standard mission systems.
• Oversees COMSEC to minimize the risk of espionage and sabotage against DLA activities and missions.
• Manages and tracks COMSEC materials and equipment received from the DLA Key Management Infrastructure Operating Account Manager (KOAM) to support secure communication requirements.
• Serves as team leader responsible for the development of IT specialists' skills through mentorship and training on IT programs, systems, and COMSEC functions.
• Develops training media and operating procedures, coordinating with management, IT specialists, software developers, end users, to forecast and resolve IT issues.

Requirements
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Conditions of employment

• Must be a U.S. citizen
• Tour of Duty: Set Schedule
• Security Requirements: Critical Sensitive with Secret access
• Appointment is subject to the completion of a favorable suitability or fitness determination, where reciprocity cannot be applied; unfavorably adjudicated background checks will be grounds for removal.
• Fair Labor Standards Act (FLSA): Exempt
• Selective Service Requirement: Males born after 12-31-59 must be registered or exempt from Selective Service.
• Recruitment Incentives: Not Authorized
• Bargaining Unit Status: No
• Expeditionary Civilian (EC): Emergency Essential
• Licenses/Certifications: Must be able to obtain and maintain a valid state driver's license/certification to operate government vehicles.

Qualifications

To qualify for a LEAD IT SPECIALIST (SYSADMIN/INFOSEC), your resume and supporting documentation must support:

A. Specialized Experience: One year of specialized experience that equipped you with the particular competencies to successfully perform the duties of the position and is directly in or related to this position. To qualify at the GS-13 level, applicants must possess one year of specialized experience equivalent to the GS-12 level or equivalent under other pay systems in the Federal service, military, or private sector. Applicants must meet eligibility requirements including time-in-grade (General Schedule (GS) positions only), time-after-competitive appointment, minimum qualifications, and any other regulatory requirements by the cut-off/closing date of the announcement. Creditable specialized experience includes:

• Provides systems administration, network, and IT customer support for agency, advising management and stakeholders on integrating IT infrastructure with business operations and established architectures.
• Utilizes analytical techniques to evaluate IT data, develop findings, and presents defensible recommendations regarding hardware, software, and online systems, considering processes, costs, resources, user needs, and technical specifications.
• Applies quantitative and qualitive procedures to collect data, identify and analyze issues, used to develop recommendations to resolve substantive problems of effectiveness and efficiency of work operations and a wide variety of COMSEC issues.

For all positions individuals must have IT-related experience demonstrating each of the four competencies listed below.

Attention to Detail - Is thorough when performing work and conscientious about attending to detail.

Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.

Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.

Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

Substitution of education may not be used in lieu of specialized experience for this grade level.

Additional information

For Important General Applicant Information and Definitions go to: http://www.dla.mil/portals/104/documents/careers/GenAppInfoDef.pdf

Reemployed Annuitants: This position does not meet criteria for appointment of Reemployed Annuitants. The DoD criteria for hiring Reemployed Annuitants can be found at: https://www.esd.whs.mil/Portals/54/Documents/DD/issuances/140025/140025_vol300.PDF

For an explanation of the overseas entitlements, please review the information in the following link:
http://www.dla.mil/Careers/Programs/overseas.aspx

U.S. citizens overseas under ordinarily resident status are not eligible for appointment under the Status of Forces Agreement. Ordinarily Resident is defined as a U.S. citizen who is locally resident; and, has legal, permanent resident status within the host country; and, is subject to host country employment and tax laws.

Pay Retention will be extended to an eligible employee who applies through a formal recruitment program and is selected for a position at an overseas location.
https://www.esd.whs.mil/Portals/54/Documents/DD/issuances/140025/140025-V536p.PDF?ver=2020-03-30-140046-310

Information for Veterans is available at: https://www.dla.mil/Careers/Programs/ . As of 23 December 2016, Military retirees seeking to enter federal service in the Department of Defense now require a waiver if they would be appointed within 180 days following their official date of retirement.

Drug-Free Workplace Policy

The Defense Logistics Agency (DLA) is committed to maintaining a safe, drug-free workplace. All DLA employees are required to refrain from illegal drug use on and off duty. DLA conducts pre-employment, reasonable suspicion, post-accident, and random drug testing.

Applicants tentatively selected for employment in testing designated positions will undergo a urinalysis to screen for illegal drug use prior to appointment. Refusal to undergo testing or testing positive for illegal drugs will result in withdrawal of the tentative job offer and a six-month denial of employment with DLA from the date of the drug test. Employees in drug testing designated positions are subject to random drug testing.

The DLA drug testing panel tests for the following substances: marijuana, cocaine, opiates, heroin, phencyclidine, amphetamines, methamphetamines, fentanyl, norfentanyl, methylenedioxymethamphetamine (MDMA), methylenedioxyamphetamine (MDA), and opioids.

ADVISORY: Use of cannabidiol (CBD) products may result in a positive drug test for marijuana. DLA employees are subject to Federal law and under Federal law, Marijuana is a Schedule I drug and is illegal.