Today
Secret
Mid Level Career (5+ yrs experience)
$140000 - $150000 per year
No Traveling
Unspecified
IT - QA and Test
Alexandria, VA (On-Site/Office)
Job Summary:
Galapagos Federal Systems LLC is seeking a motivated and experienced Quality Assurance (QA) Lead to oversee quality assurance processes in support of a government-based enterprise IT and infrastructure contract. The QA Lead will play a critical role in ensuring that all deliverables, services, and processes meet defined standards, align with mission requirements, and comply with federal quality frameworks.
This position is responsible for implementing robust quality controls, driving continuous improvement initiatives, and ensuring contract performance consistently exceeds expectations.
Quality Assurance Lead Required Key Responsibilities:
* Develop and lead the execution of the Quality Assurance Plan (QAP)
* Establish practices and solutions that meet or exceed expectations for deliverables, standards, policies, and procedures
* Certify all deliverables under the program's Quality Control Program while maintaining a detailed audit log of delivered items
* Provide Quality Management and Continual Service Improvement through analysis of reports, ticket data, and ongoing customer engagement
* Review monthly performance reports and trends to identify opportunities for process improvements
* Document within the QAP how quality will be embedded and standardized across all components of the contract
* Develop the QAP with sufficient detail to enable program oversight teams to validate and inspect alignment with performance objectives and SLAs
* Oversee program reporting and deliverables to ensure requirements are met and completed on time with the highest quality
* Ensure comprehensive and timely deliverables, strict adherence to standards, and effective communication across stakeholders
* Lead cross-functional quality initiatives and enforce accountability in collaborative environments
Quality Assurance Lead Required Skills and Experience:
* Active Secret clearance required (Top Secret/SCI may be required)
* 8+ years of leadership experience in quality assurance, quality control, or process improvement
* 5+ years of experience supporting federal agencies (DHS, DoD, or USCG strongly preferred)
* Proven experience leading QA programs for enterprise IT service delivery, including SLAs, KPIs, and performance management
* Strong knowledge of quality management methodologies such as ISO 9001, CMMI, Six Sigma, or Lean
* Experience with ITIL v4 best practices for service delivery and quality management
* Familiarity with DESMF and SIAM frameworks to ensure coordinated and interoperable service management
* Ability to design and implement metrics-driven quality programs that link performance outcomes to mission success
* Proven experience working in multi-vendor, complex enterprise environments, ensuring consistency and compliance with quality standards
* Strong communication skills with the ability to present findings, risks, and improvement opportunities to program leadership
Quality Assurance Lead Required Education & Certifications:
* BS/BA in Business Administration, Information Systems, Communications, or related field (Required) (Master's preferred)
* CompTIA Security+ or equivalent DoD 8570/8140 certification (Required)
* Certified Quality Auditor (CQA), Six Sigma Black Belt/Green Belt, or CMMI appraiser (Desirable)
* ITIL v4 Foundation or higher certification (Preferred)
Benefits:
* Medical, dental, vision, disability, and life insurance
* Flexible Spending Accounts
* 401(k)
* PTO
* Paid Parental leave
* Tuition reimbursement
* Paid federal holidays
Security Clearance:
Must be a U.S. Citizen. A high-level Department of Defense active security clearance is/may be required for this position. Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to government information.
Physical Requirements:
Work may involve sitting or standing for extended periods of time and typing and reading from a computer screen. The candidate must have enough mobility, including bending, reaching, and kneeling, to complete daily duties in a prompt and efficient manner and that may include lifting up to thirty pounds, as necessary.
Company Summary:
Headquartered in Hawaii, Galapagos Federal Systems, LLC, is an SBA-Certified NHO-owned 8(a) Small Business specializing in global information technology solutions. We deliver professional services in IT Design & Installation, Cybersecurity Engineering & Support, Application Integration & Development, Software & Hardware Engineering, Network & Systems Management, Information Systems Security, and Business Management Services.
Leveraging over 30 years of experience supporting both federal and commercial markets, our team brings innovative expertise to complex IT challenges, delivering solutions across the globe.
Galapagos Federal Systems, LLC is an equal opportunity employer.
Our service commitment is simple: "Quality IT Solutions... On Time & On Budget."
Company Employment Statement:
Galapagos Federal Systems, LLC reserves the right to change or modify job duties and assignments at any time. The above job description is not all encompassing as positions, functions, and qualifications may vary depending on business needs. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Galapagos Federal Systems, LLC is an equal opportunity employer and does not discriminate against applicants based on race, color, creed, religion, medical condition, legally protected genetic information, national origin, sex (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity and expression, age, disability, or Vietnam era, or other eligible veteran status or legally protected characteristics
Galapagos Federal Systems LLC is seeking a motivated and experienced Quality Assurance (QA) Lead to oversee quality assurance processes in support of a government-based enterprise IT and infrastructure contract. The QA Lead will play a critical role in ensuring that all deliverables, services, and processes meet defined standards, align with mission requirements, and comply with federal quality frameworks.
This position is responsible for implementing robust quality controls, driving continuous improvement initiatives, and ensuring contract performance consistently exceeds expectations.
Quality Assurance Lead Required Key Responsibilities:
* Develop and lead the execution of the Quality Assurance Plan (QAP)
* Establish practices and solutions that meet or exceed expectations for deliverables, standards, policies, and procedures
* Certify all deliverables under the program's Quality Control Program while maintaining a detailed audit log of delivered items
* Provide Quality Management and Continual Service Improvement through analysis of reports, ticket data, and ongoing customer engagement
* Review monthly performance reports and trends to identify opportunities for process improvements
* Document within the QAP how quality will be embedded and standardized across all components of the contract
* Develop the QAP with sufficient detail to enable program oversight teams to validate and inspect alignment with performance objectives and SLAs
* Oversee program reporting and deliverables to ensure requirements are met and completed on time with the highest quality
* Ensure comprehensive and timely deliverables, strict adherence to standards, and effective communication across stakeholders
* Lead cross-functional quality initiatives and enforce accountability in collaborative environments
Quality Assurance Lead Required Skills and Experience:
* Active Secret clearance required (Top Secret/SCI may be required)
* 8+ years of leadership experience in quality assurance, quality control, or process improvement
* 5+ years of experience supporting federal agencies (DHS, DoD, or USCG strongly preferred)
* Proven experience leading QA programs for enterprise IT service delivery, including SLAs, KPIs, and performance management
* Strong knowledge of quality management methodologies such as ISO 9001, CMMI, Six Sigma, or Lean
* Experience with ITIL v4 best practices for service delivery and quality management
* Familiarity with DESMF and SIAM frameworks to ensure coordinated and interoperable service management
* Ability to design and implement metrics-driven quality programs that link performance outcomes to mission success
* Proven experience working in multi-vendor, complex enterprise environments, ensuring consistency and compliance with quality standards
* Strong communication skills with the ability to present findings, risks, and improvement opportunities to program leadership
Quality Assurance Lead Required Education & Certifications:
* BS/BA in Business Administration, Information Systems, Communications, or related field (Required) (Master's preferred)
* CompTIA Security+ or equivalent DoD 8570/8140 certification (Required)
* Certified Quality Auditor (CQA), Six Sigma Black Belt/Green Belt, or CMMI appraiser (Desirable)
* ITIL v4 Foundation or higher certification (Preferred)
Benefits:
* Medical, dental, vision, disability, and life insurance
* Flexible Spending Accounts
* 401(k)
* PTO
* Paid Parental leave
* Tuition reimbursement
* Paid federal holidays
Security Clearance:
Must be a U.S. Citizen. A high-level Department of Defense active security clearance is/may be required for this position. Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to government information.
Physical Requirements:
Work may involve sitting or standing for extended periods of time and typing and reading from a computer screen. The candidate must have enough mobility, including bending, reaching, and kneeling, to complete daily duties in a prompt and efficient manner and that may include lifting up to thirty pounds, as necessary.
Company Summary:
Headquartered in Hawaii, Galapagos Federal Systems, LLC, is an SBA-Certified NHO-owned 8(a) Small Business specializing in global information technology solutions. We deliver professional services in IT Design & Installation, Cybersecurity Engineering & Support, Application Integration & Development, Software & Hardware Engineering, Network & Systems Management, Information Systems Security, and Business Management Services.
Leveraging over 30 years of experience supporting both federal and commercial markets, our team brings innovative expertise to complex IT challenges, delivering solutions across the globe.
Galapagos Federal Systems, LLC is an equal opportunity employer.
Our service commitment is simple: "Quality IT Solutions... On Time & On Budget."
Company Employment Statement:
Galapagos Federal Systems, LLC reserves the right to change or modify job duties and assignments at any time. The above job description is not all encompassing as positions, functions, and qualifications may vary depending on business needs. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Galapagos Federal Systems, LLC is an equal opportunity employer and does not discriminate against applicants based on race, color, creed, religion, medical condition, legally protected genetic information, national origin, sex (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity and expression, age, disability, or Vietnam era, or other eligible veteran status or legally protected characteristics
group id: 10125891
