Product Lead - APIs and Software Development

Our Deloitte AI & Engineering team to transform technology platforms, drive innovation, and help make a significant impact on our clients' success. You'll work alongside talented professionals reimagining and reengineering operations and processes that are critical to businesses. Your contributions can help clients improve financial performance, accelerate new digital ventures, and fuel growth through innovation.

Work You'll Do

As a US Delivery Center Senior Solution Specialist on the team, you will:

• Define and communicate the product vision, strategy, and roadmap in alignment with business objectives.
• Collaborate with business units and technical stakeholders to gather, document, and prioritize functional and non-functional requirements.
• Plan, coordinate, and oversee the end-to-end delivery of product initiatives, ensuring projects are delivered on time, within scope, and within budget.
• Build strong relationships with internal teams, external partners, and leadership to align priorities and manage expectations.
• Maintain and prioritize the product backlog, ensuring clear definition and acceptance criteria for user stories and features.
• Establish and track key performance indicators (KPIs) to measure product adoption, reliability, and business impact.
• Drive ongoing enhancements to the product based on user feedback, analytics, and emerging technology trends.
• Ensure comprehensive documentation of product, processes, and features for both technical and non-technical audiences.
• Ensure the platform adheres to security, privacy, and regulatory requirements.

The Team

Deloitte's Government & Public Services (GPS) practice - our people, ideas, technology and outcomes - is designed for impact. Serving federal, state, & local government clients as well as public higher education institutions, our team of professionals brings fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill their mission promise.

Our Engineering as a Service offering provides end-to-end design, implementation, and technology operations, leveraging our core engineering expertise. We help transform engineering teams, modernize technology, & deliver complex programs with a product engineering mindset. Our flexible delivery models- traditional teams, pools, or pods, are tailored for each client's needs, offering engineering-led Advise, Implement, & Operate capabilities to accelerate innovation.

This opportunity sits within our Deloitte US Delivery Center model, which is dedicated to driving impactful business services. It leverages Deloitte's scale and talent, as well as a center delivery model to provide high-quality, cost-effective service with standardized processes and procedures to service businesses across Deloitte.

The Deloitte US Delivery Center has a small-business feel with a big-business impact. With the resources of Deloitte and a community feel, the delivery center model provides high-quality services to our clients. USDC professionals work out of one of our specific delivery center locations, and each location presents dynamic career opportunities for professionals to focus on their work with nominal travel requirements.

Qualifications

Required:

• Bachelor's degree
• Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future
• Must be able to obtain and maintain the required clearance for this role
• Hybrid Work Model: Operate under a hybrid system requiring residence within a commutable distance to one of the US Delivery Center locations (Gilbert, Lake Mary, or Mechanicsburg)
• Co-location Expectation: Spend up to 30% of working time co-located at an assigned office for orchestrated opportunities, including projects, practice sessions, training, and Moments That Matter at a Deloitte Delivery Center location,
• Travel Requirement: Maximum of 10% overnight travel for client or project purposes
• 2+ years of experience in product management or IT project management, preferably with API platforms or integration technologies.
• Experience in large-scale enterprise environments.
• Strong understanding of APIs, microservices architecture, and API management tools.

Preferred:

• Experience with cloud platforms (i.e. AWS, Azure).
• Knowledge of DevOps practices and CI/CD pipelines.
• Proven track record of delivering complex IT projects or products in an Agile environment.
• Excellent communication, collaboration, and stakeholder management skills.
• Experience with backlog management tools (e.g., Jira, Azure DevOps) and project management methodologies (Agile, Scrum, Kanban).
• Strong analytical and problem-solving abilities.
• Familiarity with security, authentication, and authorization standards (e.g., OAuth, JWT) is a plus.
• Experience working with cross-functional teams, including engineering, QA, security, and business stakeholders.
• Previous experience implementing complex API solutions for Federal health clients.
• Previous experience delivering high-availability systems.

Information for applicants with a need for accommodation: https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html