Today
Secret
Mid Level Career (5+ yrs experience)
$100,000 - $125,000
IT - Networking
Sierra Vista, AZ (On-Site/Office)
PRIMARY RESPONSIBILITIES:
Operate and maintain secure network solutions operated as a centralized enterprise capability for the US Army.
Support 24x7x365 AGUN operations focused on providing the Global Cyber Center (GCC) updates to facilitate command and control of the AGUN network.
Conduct standard policy and configuration changes to the AGUN network, common remediation or those workflows considered pre-approved and normal.
Provide management, triage, track, update workflows and service tickets in both JIRA Service Desk and GCC Service Now.
Provide situational awareness on status of ticket resolution, provide status updates and brief updates as directed by the GCC.
Escalate tickets and problems through the Jira Service Desk ticketing system to higher tier teams as required.
Partner with key stakeholders and technical experts to perform legacy environment discovery, assessing current capabilities, configurations, and requirements to provide tier III support for the Army global network.
Collect, investigate, and identify network optimization strategies and techniques to meet capacity and performance standards.
BASIC QUALIFICATIONS:
Minimum of a Bachelor’s degree with 8+ years' experience or Master's degree with 6+ years of experience (additional years of directly applicable experience may be accepted in lieu of a degree).
Require active DoD IAT Level II (i.e. Security+) certification or equivalent prior to start.
Demonstrated experience with supporting Cisco SDWAN.
Knowledge of Software Defined Networking (SDN) concepts.
Demonstrated experience with virtualization technologies such as VMware.
Experience with Red Hat.
Hands on experience with InfoVista.
Must have experience in working with two or more of the following vender network technologies: Cisco, Juniper, Palo Alto, Dell, or AppGate.
Demonstrated experience using ServiceNow.
Demonstrated experience with networking concepts and protocols: LAN, WAN, BGP, TCP/UDP, IPSec, VPN, Routing(L2/L3), and Firewalls.
Demonstrate experience in one or more of the following enterprise network management tools such as Palo Alto Panorama, Cisco Prime, Cisco DNA, or Junos Space.
Experience with the following protocols: SFTP, SSH, SCP, SNMP, NTP.
Must be able to work as part of a team to lead troubleshooting and resolve complex network issues.
Excellent written and verbal communication skills.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)
· This position requires an active DoD Clearance (Secret, Top Secret, Top Secret/SCI) or the ability to be obtain an (Interim Secret, Interim Top Secret)
· Because an active or interim DoD clearance is required, U.S. Citizenship is required
Operate and maintain secure network solutions operated as a centralized enterprise capability for the US Army.
Support 24x7x365 AGUN operations focused on providing the Global Cyber Center (GCC) updates to facilitate command and control of the AGUN network.
Conduct standard policy and configuration changes to the AGUN network, common remediation or those workflows considered pre-approved and normal.
Provide management, triage, track, update workflows and service tickets in both JIRA Service Desk and GCC Service Now.
Provide situational awareness on status of ticket resolution, provide status updates and brief updates as directed by the GCC.
Escalate tickets and problems through the Jira Service Desk ticketing system to higher tier teams as required.
Partner with key stakeholders and technical experts to perform legacy environment discovery, assessing current capabilities, configurations, and requirements to provide tier III support for the Army global network.
Collect, investigate, and identify network optimization strategies and techniques to meet capacity and performance standards.
BASIC QUALIFICATIONS:
Minimum of a Bachelor’s degree with 8+ years' experience or Master's degree with 6+ years of experience (additional years of directly applicable experience may be accepted in lieu of a degree).
Require active DoD IAT Level II (i.e. Security+) certification or equivalent prior to start.
Demonstrated experience with supporting Cisco SDWAN.
Knowledge of Software Defined Networking (SDN) concepts.
Demonstrated experience with virtualization technologies such as VMware.
Experience with Red Hat.
Hands on experience with InfoVista.
Must have experience in working with two or more of the following vender network technologies: Cisco, Juniper, Palo Alto, Dell, or AppGate.
Demonstrated experience using ServiceNow.
Demonstrated experience with networking concepts and protocols: LAN, WAN, BGP, TCP/UDP, IPSec, VPN, Routing(L2/L3), and Firewalls.
Demonstrate experience in one or more of the following enterprise network management tools such as Palo Alto Panorama, Cisco Prime, Cisco DNA, or Junos Space.
Experience with the following protocols: SFTP, SSH, SCP, SNMP, NTP.
Must be able to work as part of a team to lead troubleshooting and resolve complex network issues.
Excellent written and verbal communication skills.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)
· This position requires an active DoD Clearance (Secret, Top Secret, Top Secret/SCI) or the ability to be obtain an (Interim Secret, Interim Top Secret)
· Because an active or interim DoD clearance is required, U.S. Citizenship is required
group id: 10105424
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