UI / UX Designer

Our Deloitte Customer team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce.

Work You'll Do

The UI/UX Designer is responsible for creating intuitive, engaging, and visually appealing digital experiences that meet user needs and business objectives. This role combines user interface (UI) design and user experience (UX) research to develop wireframes, prototypes, and high-fidelity designs for web and mobile applications. The UI/UX Designer collaborates closely with product managers, developers, and stakeholders to understand requirements, conduct user research, and iterate on designs based on feedback. The ideal candidate demonstrates a strong understanding of design principles, usability, and accessibility, ensuring that solutions are both functional and aesthetically pleasing.

• Leadership and Strategy: Lead the UX/UI team, setting the vision and strategy for user experience and interface design across projects.
• Project Oversight: Oversee all UX/UI design activities, ensuring alignment with business goals and user needs.
• Team Management: Mentor and guide UX/UI designers, researchers, and content strategists, fostering a collaborative and innovative work environment.
• Stakeholder Collaboration: Work closely with stakeholders, including product managers, developers, and marketing teams, to ensure a cohesive user experience.
• Design Standards: Establish and maintain design standards, guidelines, and best practices to ensure consistency and quality across all projects.
• User-Centered Design: Advocate for user-centered design principles and ensure they are integrated into the design process.
• Performance Metrics: Define and track key performance indicators (KPIs) to measure the effectiveness of UX/UI initiatives.
• Continuous Improvement: Identify opportunities for continuous improvement in design processes and tools, and implement changes to enhance efficiency and effectiveness.

The Team

Deloitte's Government & Public Services (GPS) practice - our people, ideas, technology and outcomes - is designed for impact. Serving federal, state, & local government clients as well as public higher education institutions, our team of professionals brings fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill their mission promise.

Our Customer Strategy & Design team discovers, designs, and prototypes customer growth strategies and innovation portfolios.

Qualifications

Required:

• Bachelor's degree
• Leadership: Strong leadership skills to guide and inspire the UX/UI team.
• Strategic Thinking: Ability to develop and execute a strategic vision for user experience and interface design.
• Communication: Excellent communication skills to interact effectively with stakeholders and team members.
• Design Expertise: Deep expertise in UX/UI design principles, methodologies, and best practices.
• Analytical Skills: Strong analytical skills to evaluate user feedback and performance metrics.
• Collaboration: Strong collaboration skills to work effectively with cross-functional teams.
• Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future
• Must be able to obtain and maintain the required clearance for this role
• Ability to travel 20-50%, on average, based on the work you do and the clients and industries/sectors you serve

Preferred:

• Prior experience collaborating with Veterans Affairs stakeholders to optimize CRM workflows and enhance service delivery.
• Demonstrated experience implementing or supporting systems within a federal agency environment.
• Knowledge of Department of Veterans Affairs operations, policies, and programs, with an emphasis on client-facing technology solutions.

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $120,000 to $190,000.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

Information for applicants with a need for accommodation: https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html