Help Desk Technician - TS/SCI with Polygraph

We are GDIT. The people supporting and securing

some of the most complex government, defense,

and intelligence projects across the country. We

ensure today is safe and tomorrow is smarter. Our

work has meaning and impact on the world around

us, but also on us, and that's important.

GDIT is your place. You make it your own by

embracing autonomy, seizing opportunity, and

being trusted to deliver your best every day.

We think. We act. We deliver. There is no

challenge we can't turn into opportunity. And our

work depends on a Help Desk Technician joining our team to

support our government client's activities in the Northern Virginia locations.

At GDIT, people are our differentiator. As a Help Desk Technician supports and

manages the responsibilities of the successful completion of all tasks in assigned projects.

• Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software.
• Screens, refers and diagnoses internal inquiries and work requests as they relate to maintenance of personal computers and related systems.
• Assists with the installation, configuration, and upgrade of computer hardware and software.
• Provides end-user software troubleshooting and support.
• Applies basic diagnostic techniques to identify problems, investigate causes, and recommend solutions.
• Provides troubleshooting and support.
• Assists in the administration of e-mail systems.
• Provides phone and help-desk support for local and off-site users.
• Maintains current knowledge of relevant technology as assigned.
• Shift Schedule
• Participates in special projects as required.

WHAT YOU'LL NEED TO SUCCEED:
• Education: AA/AS Degree, Technical Training, Certification(s) or the equivalent combination.
• Required Experience:

• 3+ years of related experience
• Must possess appropriate and current DoD Information Assurance (IA) Certification to be considered for employment: CompTIA Security+ CE is the minimum certification
• As part of your function on the program, you will be granted privileged user access. Privileged Users are subject to greater scrutiny as a direct result of the significant responsibilities placed upon them. Please be aware that because of these critical duties, you will be subject to additional IT system monitoring, and supervisory evaluation to ensure continuous adherence to Privileged User processes and procedures. Privileged Users are subject to a zero-tolerance policy for security violations.

• Security Clearance Level: TS/SCI with Polygraph
• Location: On Customer Site
• US Citizenship Required

GDIT IS YOUR PLACE:
• 401K with company match
• Comprehensive health and wellness packages
• Internal mobility team dedicated to helping you own your career
• Professional growth opportunities including paid education and certifications
• Cutting-edge technology you can learn from
• Rest and recharge with paid vacation and holidays.

Work Requirements