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ServiceNow Integration Specialist

Apex Systems

Sep 13
Top Secret/SCI
Mid Level Career (5+ yrs experience)
$150,000 and above
No Traveling
IT - Software
Offutt AFB, NE (On-Site/Office)

Apex Systems is currently hiring for ServiceNow Integration Specialist with Government contracting client.

Project Details / Mission Supported:

JOB SUMMARY:

The Integration Specialist plays a pivotal role in ensuring seamless system transitions and optimizing workflow efficiency within Responsibilities include analyzing existing infrastructure limitations, designing integration strategies, and overseeing the implementation of new technologies—such as ServiceNow—to enhance operational processes. The Ideal candidate will streamline complex systems and ensuring a smooth transition from legacy platforms to modern solutions on ServiceNow platform. You will provide administration, application development, maintenance, and technical support by using best-practice web programming techniques to configure robust solutions for clients, utilizing the ServiceNow platform.

ESSENTIAL FUNCTIONS:

• Evaluate limitations within the current system and infrastructure affecting ServiceNow integration.
• Lead the design and development of post-integration processes, ensuring seamless workflow improvements.
• Advise on the necessary tools, phases, and approaches required to complete integration effectively.
• Maximize the integration potential within ServiceNow while ensuring operational efficiency.
• Design workflows to manage manual processes where automation is not feasible.
• Establish procedural guidelines for NIPR and TS environments due to the lack of cross-domain solutions.
• Oversee the creation and administration of user accounts within ZIPR.
• Develop standard operating procedures for managing accounts post-ServiceNow integration.
• Coordinate integration efforts while ensuring legacy JWICS operations remain functional.
• Maintain documentation and procedural guidelines for JWICS systems outside of ServiceNow’s scope.
• Work closely with system administrators to align integration strategies with existing infrastructure.
• Provide stakeholders with insights on process improvements and ensure consistent communication.
• Assess integration progress and make recommendations to enhance ServiceNow capabilities over time.
• Identify gaps in workflow efficiency and propose enhancements to optimize system performance.
● Develop solutions in the following specializations: Integrations
● Deliver high-quality consulting services to install, configure, and integrate software products from ServiceNow
● Develop custom software solutions as required through scripting and software development
● Prepare technical documentation as specified in customer contracts and as internally required
● Provide value-based assessments and workshops to help the customer maximize business results from ServiceNow software
● Write/create custom business rules, client scripts, script includes, UI policies, ACL’s, data policies, UI scripts
● Troubleshoot basic configuration/script issues
● Attend requirements review and validation sessions as required
● Participate in scrum ceremonies
● Deliver measurable results within the appropriate timeline resulting in positive customer feedback

REQUIRED SKILLS/EXPERIENCE:
● 2+ years delivering technical solutions on the ServiceNow platform
● Strong working knowledge with the following specializations: Integrations
● Strong working experience with JavaScript and ServiceNow JavaScript API's
● Consultative skills for software service delivery to lead customers in improving their processes and organizational models
● Knowledge in ITIL foundations with the ability to relate concepts to implementation strategies is required
● Proficiency in IT Operations Management or IT Service Management preferred
● Continue learning service delivery solutions, technologies, and methodologies.
● Maintain professionalism and an uninterrupted work environment during all client meetings and interactions
● Ability to independently with customers on implementations and remote services

CERTIFICATIONS/EDUCATION:
● Security +


Qualified candidates will have the following experience and skills:
• TS/SCI Security Clearance
• CompTIA Security + certification
• 2+ years of experience doing Servicenow integration, implementation, development, etc
Location: Offutt AFB, Nebraska
Onsite expectation: 100% onsite
Clearance Level: TS/SCI
Salary/Pay range: $150,000 - $200,000 a year

PLEASE NOTE: Candidates must be able to obtain and/or maintain a Department of Defense TS/SCI security clearance as a condition and continuation of employment*

If you are interested, please apply here or email an updated copy of your resume to Logan Coburn – lcoburn@apexsystems.com .

Apex Systems Military & Veteran Programs
At Apex Systems, we are proud to support those who serve. Our commitment to the military community is reflected in our robust veteran hiring initiatives, military-friendly workplace policies, and nationally recognized programs. We value the leadership, discipline, and mission-first mindset that military professionals bring to our team. Join us in continuing your mission.

Why Apex is a Top Choice for Veterans and Military Talent:
• Military-Friendly Employer: Recognized as a Military Friendly® Employer for multiple consecutive years.
• Transition Programs: DoD Skill Bridge program with multiple pathway options.
• Veteran Hiring Commitment: We actively partner with multiple veteran and military organizations that specialize in IT upskilling and certification training, helping service members and veterans transition into high-demand tech careers
• Apex Military Network: Internal employee resource group supporting veterans, Guard/Reserve members, and their families.

Apex Benefits Overview
Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Apex team member can provide.

EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at employeeservices@apexsystems.com or 844-463-6178.

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.
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About Us
Apex Systems is a leading global technology services firm that incorporates industry insights and experience to deliver solutions that fulfill our clients’ digital visions. We provide a continuum of services, including strategy and enablement, innovation and productivity, and technology foundations to drive better results and bring more value to our clients.  Apex transforms our customers with modern enterprise solutions tailored to the industries we serve. Apex has a presence in over 70 markets across North America, Europe, and India. Apex is a part of the commercial segment of ASGN Incorporated (NYSE: ASGN). To learn more, visit www.apexsystems.com.

Apex Systems Jobs


Job Category
IT - Software
Clearance Level
Top Secret/SCI
Employer
Apex Systems