Yesterday
Secret
Senior Level Career (10+ yrs experience)
Aerospace and Aviation
Co Spgs, CO (On-Site/Office)
Title
Cyber Security Operations Controller
Location
Schriever Space Force Base, CO or Redstone Arsenal, AL
Clearance Required
Active DoD Secret
Job Type
Full-Time, On-Site
Salary Range
[Insert Range]
Any Travel
Up to [Insert %]
Shift work
Yes - The Ops Controller provides 24/7 mission support during shift-based operations, including nights, weekends, and holidays as needed.
Relocation Assistance
Not Available
Bonus/commission
Not applicable for this position
Application Instructions
Submit Deadline N/A
ZipRecruiter:
We regret incomplete questionnaires or failure to upload a resume will automatically disqualify candidacy.
⸻
Summary:
The Cyber Security Operations Controller ensures the health, stability, and continuous operation of critical IT security infrastructure. This role plays a vital role in situational awareness and operational continuity for mission-critical enterprise systems and services across the Department of Defense. The ideal candidate brings a proactive approach to monitoring, coordinating, and reporting on operational status across complex IT environments. The Ops Controller oversees day-to-day security operations, drives best practices, promotes automation, and champions continual service improvement initiatives to optimize security operations and reduce organizational risk.
Key Responsibilities:
• Serve as the primary point of contact for coordination of operational security activities, monitoring, and change management.
• Monitor enterprise operations for system health, availability, and performance using various monitoring tools.
• Coordinate real-time responses to outages, incidents, and service degradations; ensure timely escalation and resolution.
• Lead incident and problem management activities, including root cause analysis and remediation.
• Track and document scheduled and unscheduled service interruptions (Authorized Service Interruptions – ASIs).
• Maintain operational documentation, daily activity logs, and cybersecurity registers.
• Provide 24/7 mission support during shift-based operations, including nights, weekends, and holidays as needed.
• Support operational reporting and analysis to improve situational awareness, operational tempo, and mission readiness.
• Interface with system administrators, network engineers, cybersecurity personnel, and government stakeholders.
• Manage change control processes, minimizing risk to cybersecurity services.
• Ensure team compliance with processes, procedures, and Systems Engineering principles.
• Communicate status and operational health to stakeholders, including senior leadership.
• Drive continuous improvement initiatives within cybersecurity operations.
Qualifications (Experience & Exposure):
• Active DoD Secret security clearance.
• 5 or more years of experience in IT operations management, network control center (NCC), or enterprise operations center (EOC) roles.
• IT Operational Management experience spanning multiple enterprise environments, including DoD and commercial.
• Experience in IT operations with a focus on Desktop User Experience.
• Deep understanding of ITIL framework and best practices, including incident management, problem management, change management, and service release management.
• Strong verbal and written communication skills; ability to interact with senior leadership.
• Familiarity with enterprise monitoring tools (e.g., SolarWinds, Splunk, Netcool, HP OpenView, etc.).
Desired Skills and Experience:
• Bachelor’s degree in computer science, Information Technology, or equivalent combination of education and experience (4 additional years of relevant experience may substitute for a degree).
• Experience in a specific industry (e.g., MDA, DoD IT Operations).
• Project management experience.
• ITIL Strategic Leader certification.
Certifications:
• Required: CompTIA Security+
• Preferred:
• ITIL Certification (e.g., ITIL 4 Foundation, ITIL 4 Managing Professional)
• Relevant technical certifications (e.g., Microsoft Certified: Azure Administrator Associate, AWS Certified SysOps Administrator – Associate)
⸻
About OSAAVA Services:
OSAAVA Services is a mission-focused Service-Disabled Veteran-Owned Small Business (SDVOSB) specializing in cybersecurity and enterprise IT services. We support critical national defense programs and are committed to excellence, agility, and innovation in every engagement.
Benefits include:
• Medical, dental, vision insurance
• 401(k) with company match
• Paid time off (vacation, sick leave, holidays)
• Professional development support
• Life & disability insurance
Why OSAAVA:
• SDVOSB culture: We value mission, service, and integrity
• Competitive compensation & benefits
• Opportunities to grow with a fast-moving team supporting national security
• Work that makes a difference—every day
OSAAVA Services is an Equal Opportunity Employer. We encourage applications from all qualified individuals, including veterans and individuals with disabilities. If you need assistance or accommodations, please email: recruiting@osaavaservices.com.
Cyber Security Operations Controller
Location
Schriever Space Force Base, CO or Redstone Arsenal, AL
Clearance Required
Active DoD Secret
Job Type
Full-Time, On-Site
Salary Range
[Insert Range]
Any Travel
Up to [Insert %]
Shift work
Yes - The Ops Controller provides 24/7 mission support during shift-based operations, including nights, weekends, and holidays as needed.
Relocation Assistance
Not Available
Bonus/commission
Not applicable for this position
Application Instructions
Submit Deadline N/A
ZipRecruiter:
We regret incomplete questionnaires or failure to upload a resume will automatically disqualify candidacy.
⸻
Summary:
The Cyber Security Operations Controller ensures the health, stability, and continuous operation of critical IT security infrastructure. This role plays a vital role in situational awareness and operational continuity for mission-critical enterprise systems and services across the Department of Defense. The ideal candidate brings a proactive approach to monitoring, coordinating, and reporting on operational status across complex IT environments. The Ops Controller oversees day-to-day security operations, drives best practices, promotes automation, and champions continual service improvement initiatives to optimize security operations and reduce organizational risk.
Key Responsibilities:
• Serve as the primary point of contact for coordination of operational security activities, monitoring, and change management.
• Monitor enterprise operations for system health, availability, and performance using various monitoring tools.
• Coordinate real-time responses to outages, incidents, and service degradations; ensure timely escalation and resolution.
• Lead incident and problem management activities, including root cause analysis and remediation.
• Track and document scheduled and unscheduled service interruptions (Authorized Service Interruptions – ASIs).
• Maintain operational documentation, daily activity logs, and cybersecurity registers.
• Provide 24/7 mission support during shift-based operations, including nights, weekends, and holidays as needed.
• Support operational reporting and analysis to improve situational awareness, operational tempo, and mission readiness.
• Interface with system administrators, network engineers, cybersecurity personnel, and government stakeholders.
• Manage change control processes, minimizing risk to cybersecurity services.
• Ensure team compliance with processes, procedures, and Systems Engineering principles.
• Communicate status and operational health to stakeholders, including senior leadership.
• Drive continuous improvement initiatives within cybersecurity operations.
Qualifications (Experience & Exposure):
• Active DoD Secret security clearance.
• 5 or more years of experience in IT operations management, network control center (NCC), or enterprise operations center (EOC) roles.
• IT Operational Management experience spanning multiple enterprise environments, including DoD and commercial.
• Experience in IT operations with a focus on Desktop User Experience.
• Deep understanding of ITIL framework and best practices, including incident management, problem management, change management, and service release management.
• Strong verbal and written communication skills; ability to interact with senior leadership.
• Familiarity with enterprise monitoring tools (e.g., SolarWinds, Splunk, Netcool, HP OpenView, etc.).
Desired Skills and Experience:
• Bachelor’s degree in computer science, Information Technology, or equivalent combination of education and experience (4 additional years of relevant experience may substitute for a degree).
• Experience in a specific industry (e.g., MDA, DoD IT Operations).
• Project management experience.
• ITIL Strategic Leader certification.
Certifications:
• Required: CompTIA Security+
• Preferred:
• ITIL Certification (e.g., ITIL 4 Foundation, ITIL 4 Managing Professional)
• Relevant technical certifications (e.g., Microsoft Certified: Azure Administrator Associate, AWS Certified SysOps Administrator – Associate)
⸻
About OSAAVA Services:
OSAAVA Services is a mission-focused Service-Disabled Veteran-Owned Small Business (SDVOSB) specializing in cybersecurity and enterprise IT services. We support critical national defense programs and are committed to excellence, agility, and innovation in every engagement.
Benefits include:
• Medical, dental, vision insurance
• 401(k) with company match
• Paid time off (vacation, sick leave, holidays)
• Professional development support
• Life & disability insurance
Why OSAAVA:
• SDVOSB culture: We value mission, service, and integrity
• Competitive compensation & benefits
• Opportunities to grow with a fast-moving team supporting national security
• Work that makes a difference—every day
OSAAVA Services is an Equal Opportunity Employer. We encourage applications from all qualified individuals, including veterans and individuals with disabilities. If you need assistance or accommodations, please email: recruiting@osaavaservices.com.
group id: 91134553
