Today
Secret
$70,000 - $80,000
No Traveling
IT - Hardware
Suffolk, VA (On-Site/Office)
Responsibilities
• Primary role: Subject matter expert in the installation environment in the Audio-Visual field.
• Maintain, and manage the Audio Visual (AV) architecture on NIPR and SIPR networks, firmware upgrades, event support requirements, off-site location support.
• Provide additional technical support necessary when needed.
• Additional support to include conference room build out / maintenance, routine cable maintenance, and equipment inventory.
• Prioritize end user trouble tickets, assist with problem as they arise and point direct users to the appropriate department/office for action.
• Provide day-to-day support in for Video Teleconferencing (VTC) and A/V conference rooms.
Requirements
Clearance Level
• Secret (TS desired)
Certifications (IAT Level II)
One of the following:
• Security+ CE
• GIAC Security Essentials Certification (GSEC)
• Security Certified Network Professional (SCNP)
• System Security Certified Practitioner (SSCP)
Required Skills
• Minimum of five (5) years of operational experience in the Audio-Visual field
• 5+ years' experience requiring the following:
o Government customer support.
o A position that requires ensuring positive customer relationships.
o Independence in problem solving and analytical skills.
o Time management, accountability and relationship skills.
o Ability to multitask and effectively manage multiple priorities.
• Strong PowerPoint skills
• Strong Microsoft Office skills (Word, Excel, PowerPoint)
Desired Skills
• Active Microsoft Operating System Certification (e.g. Windows 10) OR one (1) AV/VTC certification
• Knowledge in Extron A/V equipment
• Primary role: Subject matter expert in the installation environment in the Audio-Visual field.
• Maintain, and manage the Audio Visual (AV) architecture on NIPR and SIPR networks, firmware upgrades, event support requirements, off-site location support.
• Provide additional technical support necessary when needed.
• Additional support to include conference room build out / maintenance, routine cable maintenance, and equipment inventory.
• Prioritize end user trouble tickets, assist with problem as they arise and point direct users to the appropriate department/office for action.
• Provide day-to-day support in for Video Teleconferencing (VTC) and A/V conference rooms.
Requirements
Clearance Level
• Secret (TS desired)
Certifications (IAT Level II)
One of the following:
• Security+ CE
• GIAC Security Essentials Certification (GSEC)
• Security Certified Network Professional (SCNP)
• System Security Certified Practitioner (SSCP)
Required Skills
• Minimum of five (5) years of operational experience in the Audio-Visual field
• 5+ years' experience requiring the following:
o Government customer support.
o A position that requires ensuring positive customer relationships.
o Independence in problem solving and analytical skills.
o Time management, accountability and relationship skills.
o Ability to multitask and effectively manage multiple priorities.
• Strong PowerPoint skills
• Strong Microsoft Office skills (Word, Excel, PowerPoint)
Desired Skills
• Active Microsoft Operating System Certification (e.g. Windows 10) OR one (1) AV/VTC certification
• Knowledge in Extron A/V equipment
group id: 10122467
