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Voice Engineer

TEKsystems c/o Allegis Group

Today
Public Trust
Mid Level Career (5+ yrs experience)
$90,000 - $100,000
No Traveling
IT - Networking
Huntsville, AL (On-Site/Office)

Top Skills' Details
1. Voice engineer experience with Cisco CUCM or MS Team Phone experience.
2. Mid / Sr. - Bachelor's degree and 3-5 years of experience
3. Onsite in Huntsville - ability to get a Public Trust clearance / NASA Badge

Job Description
We are seeking an experienced Voice Engineer to lead the implementation of Microsoft Teams Phone and oversee the decommissioning of Cisco Unified Communications Manager (CUCM). This role will be instrumental in ensuring a seamless transition to Microsoft Teams as our primary voice platform, optimizing performance, and maintaining business continuity throughout the migration.
Additional Skills & Qualifications
Key Responsibilities:
Lead the technical planning and execution of Microsoft Teams Phone deployment.
Design and implement call flows, auto attendants, call queues, and Direct Routing configurations.
Migrate users, devices, and services from Cisco CUCM to Microsoft Teams Phone.
Decommission Cisco CUCM infrastructure, ensuring proper documentation and compliance.
Collaborate with IT, networking, and security teams to ensure integration and performance.
Provide technical support and troubleshooting during and after migration.
Develop and maintain documentation for voice infrastructure, configurations, and procedures.
Train internal teams on Teams Phone features and best practices.

Qualifications:
Proven experience with Microsoft Teams Phone System and Cisco CUCM.
Strong understanding of SIP, VoIP, Direct Routing, and Session Border Controllers (SBCs).
Experience with Microsoft 365, PowerShell, and Teams Admin Center.
Familiarity with networking fundamentals and QoS for voice traffic.
Excellent problem-solving and communication skills.
Relevant certifications (e.g., Microsoft Teams Voice Engineer, CCNP Collaboration) are a plus.

Preferred Experience:
Experience in enterprise-level voice migrations.
Knowledge of compliance and security standards for voice communications.
Familiarity with third-party voice solutions and PSTN providers.
group id: 10105424
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About Us
We’re partners in transformation. We help customers activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services and real-world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company.
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Job Category
IT - Networking
Clearance Level
Public Trust