Today
Secret
Unspecified
Unspecified
Honolulu, HI (On-Site/Office)
TQI Solutions seeks proactive, visionary thought leaders to drive impactful solutions for clients. We value our team, offering work-life balance, excellent benefits, and career growth. Join us and immerse yourself in a rewarding experience like no other.
We are seeking a skilled Journeyman Mobile Device Technician to support mobile device management and operations PHNSY. The ideal candidate will have hands-on experience configuring, troubleshooting, and maintaining mobile devices in a secure environment. This position requires the ability to work independently and collaboratively, providing technical support while ensuring compliance with DoD cybersecurity and mobile device security policies
Key Responsibilities:
• Configure, deploy, and maintain mobile devices including smartphones, tablets, and secure communications equipment.
• Manage device enrollment, provisioning, and updates through Mobile Device Management (MDM) platforms (such as Intune, AirWatch, or MobileIron).
• Troubleshoot hardware, software, and connectivity issues related to mobile devices.
• Apply and enforce DoD security policies, STIGs, and encryption requirements for mobile devices.
• Support user requests including device setup, application support, and account troubleshooting.
• Perform diagnostics, repairs, and software updates to maintain operational readiness.
• Maintain asset accountability, tracking, and reporting for all mobile devices.
• Coordinate with cybersecurity teams to remediate vulnerabilities and support compliance audits.
• Provide end-user training on mobile device policies, procedures, and security practices..
Qualifications:
• Active DoD Secret clearance (minimum).
• Current CompTIA Security+ certification.
• 3-5 years of experience in mobile device support, IT helpdesk, or related technical role.
• Knowledge of MDM platforms, mobile OS (iOS, Android), and secure configurations.
• Experience with DoD or other federal IT environments preferred.
• Familiarity with networking basics (Wi-Fi, VPN, certificates) and device security hardening.
• Experience with DISA STIGs and DoD IA controls preferred.
• Knowledge of Active Directory, Exchange, and PKI certificate management.
• ITIL or other IT service management framework knowledge.
• Excellent problem-solving and communication skills.
This position requires the ability to obtain and maintain a U.S. government security clearance. Candidates must be eligible for a background investigation.
TQI Solutions is an equal opportunity employer and is committed to fostering a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, disability, or veteran status.
We are seeking a skilled Journeyman Mobile Device Technician to support mobile device management and operations PHNSY. The ideal candidate will have hands-on experience configuring, troubleshooting, and maintaining mobile devices in a secure environment. This position requires the ability to work independently and collaboratively, providing technical support while ensuring compliance with DoD cybersecurity and mobile device security policies
Key Responsibilities:
• Configure, deploy, and maintain mobile devices including smartphones, tablets, and secure communications equipment.
• Manage device enrollment, provisioning, and updates through Mobile Device Management (MDM) platforms (such as Intune, AirWatch, or MobileIron).
• Troubleshoot hardware, software, and connectivity issues related to mobile devices.
• Apply and enforce DoD security policies, STIGs, and encryption requirements for mobile devices.
• Support user requests including device setup, application support, and account troubleshooting.
• Perform diagnostics, repairs, and software updates to maintain operational readiness.
• Maintain asset accountability, tracking, and reporting for all mobile devices.
• Coordinate with cybersecurity teams to remediate vulnerabilities and support compliance audits.
• Provide end-user training on mobile device policies, procedures, and security practices..
Qualifications:
• Active DoD Secret clearance (minimum).
• Current CompTIA Security+ certification.
• 3-5 years of experience in mobile device support, IT helpdesk, or related technical role.
• Knowledge of MDM platforms, mobile OS (iOS, Android), and secure configurations.
• Experience with DoD or other federal IT environments preferred.
• Familiarity with networking basics (Wi-Fi, VPN, certificates) and device security hardening.
• Experience with DISA STIGs and DoD IA controls preferred.
• Knowledge of Active Directory, Exchange, and PKI certificate management.
• ITIL or other IT service management framework knowledge.
• Excellent problem-solving and communication skills.
This position requires the ability to obtain and maintain a U.S. government security clearance. Candidates must be eligible for a background investigation.
TQI Solutions is an equal opportunity employer and is committed to fostering a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, disability, or veteran status.
group id: 90760590
