Systems Administrator I - Desktop Support

Job Description

Overview

Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $3.9B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism.

We are hiring for a Systems Administrator I - Desktop Support - active TS/SCI clearance to support our government customer based in Springfield, VA.

This position will require U.S. Citizenship and an active DoD TS/SCI clearance with the ability to obtain and maintain a Counterintelligence (CI) Polygraph.

The Systems Administrator I - Desktop Support are the Tier 1/ 2 team members of an Information Technology (IT) Enterprise Desktop Support team responsible for the IT-related end client computing requests, patching, and deployment for the customer's IT business and mission focus enterprise systems.

Responsibilities

• The Systems Administrators will be directly responsible for planning, receiving, prioritizing, documenting, and actively managing end user computing (EUC). Systems Administrator will use common vendor provided, as well as custom internal, management tools to provide consistent desktop configuration and end-user experience.
• The Systems Administrator must be comfortable handling complex development requirements independently as well as be capable of supporting internally escalated tickets from the IT Enterprise Service Desk team.
• The IT Enterprise Desktop team supports a wide array of systems, applications, and services spanning desktop operating systems (OSs), high-performance graphic workstations, thin clients, huddle room conferencing systems, printers, scanners, multifunction printers, and end points on a cross domain solution.

Qualifications

• Minimum Qualifications
• Shall have 3 or more years of experience working in an enterprise IT desktop administrator role.
• Demonstrated experience deploying and managing EUC of Microsoft Windows desktop platforms or ThinLinux.
• Demonstrated experience providing Desktop Support services to a variety of EUC platforms and applications such as thick, thin, and zero clients - both "physical" and "virtual" - persistent and non-persistent (Citrix, Virtual Apps and Desktops (formerly XenDesktop), appV, and Windows Terminal Services).
• Demonstrated experience working directly with customers - in person or over the phone - to elicit all necessary details to capture their IT end-client computing requirements accurately and completely.
• Demonstrated experience with Microsoft and third-party application software installation, configuration, life cycle management, and inventory.
• Demonstrated experience patching operating systems, Microsoft, and third-party patching
• Demonstrated experience working with remote monitoring and management tools to troubleshoot, assess, and resolve issues across a globally dispersed IT enterprise.
• Shall meet the Cyber IT/Cybersecurity Workforce (CSWF) System Administrator (451); Intermediate Level for SECNAV M-5239.2 compliance. (See Navy Cool WebSite.
• Security Clearance Requirements: This position will require an active DoD TS/SCI clearance and the ability to obtain and maintain a Counterintelligence (CI) Polygraph.
• Education:
• Bachelor's degree from an accredited University; or
• Certifications:
• CompTIA Security+ CE; or
• GIAC Security Essentials Certification (GSEC); or
• Systems Security Certified Practitioner (SSCP);
• Desired Qualifications:
• Desired Microsoft Certified: Modern Desktop Administrator Associate or Microsoft Certified Solutions Associate (MCSA): Windows 10 or 7 certified.
• Familiarity with operating and maintaining solutions in secure processing environments which must adhere to U.S. Government Information Assurance and Security standards such as the Defense Information Systems Agency (DISA) Security Requirements Guides (SRGs) and Security Technical Implementation Guides (STIGs).
• Familiarity with Microsoft PowerShell.
• Familiarity with basic Networking troubleshooting concepts and approaches.
• Familiarity with supporting internally escalated tickets from a Service Desk team.
• Familiarity with remediating IA and INFOSEC findings as reported by Tenable Security/CND, etc.
• Skills and Technology Used:
• Strong interpersonal, written/verbal communication, and presentation skills.

We are committed to an inclusive and diverse workplace that values and supports the contributions of each individual. This commitment along with our common Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation and expand our success in the global marketplace. Vectrus is an Equal Opportunity /Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, protected veteran status or status as an individual with a disability. EOE/Minority/Female/Disabled/Veteran.

#LI-YG1 #clearance