Today
Secret
Senior Level Career (10+ yrs experience)
$150,000 and above
IT - Security
Colorado Springs, CO (On-Site/Office)
Summary:
The Cyber Security Operations Controller at CB5 Solutions, LLC ensures the health, stability, and continuous operation of critical IT security infrastructure. This role plays a vital role in situational awareness and operational continuity for mission-critical enterprise systems and services across the Department of Defense. The ideal candidate brings a proactive approach to monitoring, coordinating, and reporting on operational status across complex IT environments. The Ops Controller oversees day-to-day security operations, drives best practices, promotes automation, and champions continual service improvement initiatives to optimize security operations and reduce organizational risk.
Key Responsibilities:
• Serve as the primary point of contact for coordination of operational security activities, monitoring, and change management.
• Monitor enterprise operations for system health, availability, and performance using various monitoring tools.
• Coordinate real-time responses to outages, incidents, and service degradations; ensure timely escalation and resolution.
• Lead incident and problem management activities, including root cause analysis and remediation.
• Track and document scheduled and unscheduled service interruptions (Authorized Service Interruptions – ASIs).
• Maintain operational documentation, daily activity logs, and cybersecurity registers.
• Provide 24/7 mission support during shift-based operations, including nights, weekends, and holidays as needed.
• Support operational reporting and analysis to improve situational awareness, operational tempo, and mission readiness.
• Interface with system administrators, network engineers, cybersecurity personnel, and government stakeholders.
• Manage change control processes, minimizing risk to cybersecurity services.
• Ensure team compliance with processes, procedures, and Systems Engineering principles.
• Communicate status and operational health to stakeholders, including senior leadership.
• Drive continuous improvement initiatives within cybersecurity operations.
Qualifications (Experience & Exposure):
The Ops Controller should possess expertise and skills in the following areas:
• Active DoD Secret security clearance.
• 5 or more years of experience in IT operations management, network control center (NCC), or enterprise operations center (EOC) roles.
• IT Operational Management experience spanning multiple enterprise environments, including DoD and commercial.
• Experience in IT operations with a focus on Desktop User Experience.
• Deep understanding of ITIL framework and best practices, including incident management, problem management, change management, and service release management.
• Strong verbal and written communication skills; ability to interact with senior leadership.
• Familiarity with enterprise monitoring tools (e.g., SolarWinds, Splunk, Netcool, HP OpenView, etc.).
Desired Skills and Experience:
• Bachelor’s degree in computer science, Information Technology, or equivalent combination of education and experience (4 additional years of relevant experience may substitute for a degree).
• Experience in a specific industry (e.g., MDA, DoD IT Operations).
• Project management experience.
• ITIL Strategic Leader certification.
Certifications:
• Required: CompTIA Security+
• Preferred:
o ITIL Certification (e.g., ITIL 4 Foundation, ITIL 4 Managing Professional)
o Relevant technical certifications (e.g., Microsoft Certified: Azure Administrator Associate, AWS Certified SysOps Administrator – Associate)
EEOC Statement:
CB5 Solutions, LLC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
The Cyber Security Operations Controller at CB5 Solutions, LLC ensures the health, stability, and continuous operation of critical IT security infrastructure. This role plays a vital role in situational awareness and operational continuity for mission-critical enterprise systems and services across the Department of Defense. The ideal candidate brings a proactive approach to monitoring, coordinating, and reporting on operational status across complex IT environments. The Ops Controller oversees day-to-day security operations, drives best practices, promotes automation, and champions continual service improvement initiatives to optimize security operations and reduce organizational risk.
Key Responsibilities:
• Serve as the primary point of contact for coordination of operational security activities, monitoring, and change management.
• Monitor enterprise operations for system health, availability, and performance using various monitoring tools.
• Coordinate real-time responses to outages, incidents, and service degradations; ensure timely escalation and resolution.
• Lead incident and problem management activities, including root cause analysis and remediation.
• Track and document scheduled and unscheduled service interruptions (Authorized Service Interruptions – ASIs).
• Maintain operational documentation, daily activity logs, and cybersecurity registers.
• Provide 24/7 mission support during shift-based operations, including nights, weekends, and holidays as needed.
• Support operational reporting and analysis to improve situational awareness, operational tempo, and mission readiness.
• Interface with system administrators, network engineers, cybersecurity personnel, and government stakeholders.
• Manage change control processes, minimizing risk to cybersecurity services.
• Ensure team compliance with processes, procedures, and Systems Engineering principles.
• Communicate status and operational health to stakeholders, including senior leadership.
• Drive continuous improvement initiatives within cybersecurity operations.
Qualifications (Experience & Exposure):
The Ops Controller should possess expertise and skills in the following areas:
• Active DoD Secret security clearance.
• 5 or more years of experience in IT operations management, network control center (NCC), or enterprise operations center (EOC) roles.
• IT Operational Management experience spanning multiple enterprise environments, including DoD and commercial.
• Experience in IT operations with a focus on Desktop User Experience.
• Deep understanding of ITIL framework and best practices, including incident management, problem management, change management, and service release management.
• Strong verbal and written communication skills; ability to interact with senior leadership.
• Familiarity with enterprise monitoring tools (e.g., SolarWinds, Splunk, Netcool, HP OpenView, etc.).
Desired Skills and Experience:
• Bachelor’s degree in computer science, Information Technology, or equivalent combination of education and experience (4 additional years of relevant experience may substitute for a degree).
• Experience in a specific industry (e.g., MDA, DoD IT Operations).
• Project management experience.
• ITIL Strategic Leader certification.
Certifications:
• Required: CompTIA Security+
• Preferred:
o ITIL Certification (e.g., ITIL 4 Foundation, ITIL 4 Managing Professional)
o Relevant technical certifications (e.g., Microsoft Certified: Azure Administrator Associate, AWS Certified SysOps Administrator – Associate)
EEOC Statement:
CB5 Solutions, LLC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
group id: 91134553
