Security Professional - Government Front Desk

Overview

Allied Universal®, North America's leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse, and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental, and vision coverage, life insurance, retirement plans, employee assistance programs, company discounts, perks, and more for most full-time positions!
Job Description

As a Security Professional - Government Front Desk in Cary, NC, you will serve and safeguard clients in a range of industries such as Government and more .

As a Front Desk Security Professional with Allied Universal, you will be the first point of contact at a prominent government location, playing a key role in creating a welcoming and secure environment for all visitors and staff. Your responsibilities will include monitoring access, verifying credentials, and providing exceptional customer service while maintaining a visible presence at the front desk. You will help to deter security-related incidents through your attentiveness and strong communication skills, responding promptly to inquiries and assisting with any concerns that arise. At Allied Universal, we value agility, reliability, and innovation, and we foster a caring culture that puts people first. Join our team and contribute to a collaborative environment where integrity and teamwork are at the core of everything we do.

Position Type: Full Time

Pay Rate: $16.54 / Hour

Job Schedule:
DayTimeMon08:00 AM - 05:00 PMTue08:00 AM - 05:00 PMWed08:00 AM - 05:00 PMThur08:00 AM - 05:00 PMFri08:00 AM - 05:00 PM
What You'll Do:

• Use our proprietary scheduling platform to claim open shifts at client sites
• Support operations across a range of environments including commercial real estate, healthcare, and education
• Receive site-specific training and guidance from experienced teams
• Deliver consistent, professional security presence and customer service
• Be ready to fill in at short notice when urgent needs arise

Responsibilities:

• Greet visitors and staff in a professional manner while monitoring access to the location.
• Verify identification and credentials of individuals entering the premises, following site-specific policies and procedures.
• Provide customer service by addressing inquiries and assisting with directions or information as needed.
• Monitor security-related systems such as cameras and alarms from the front desk area.
• Respond to incidents and critical situations in a calm, problem-solving manner, following established protocols.
• Document and report security-related incidents, unusual activities, and/or policy violations to the appropriate personnel.
• Assist with emergency response activities as directed by Allied Universal and/or site management.
• Maintain a visible presence at the front desk to help to deter unauthorized access and/or disruptive behavior.

What We're Looking For:

• Availability across various days and shifts
• Reliability and ability to adapt to different post assignments
• A desire to gain broad experience and grow within the company
• Interest in transitioning into full-time roles when available

Minimum Requirements:

• Must be at least 21 years of age.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Why Join Us:

• Flexible Scheduling: Choose from a variety of open shifts that align with your availability and lifestyle.
• Career Growth: Clear path to full-time roles and ongoing advancement through paid training programs.
• Smart Tools: Access exclusive technology for real-time shift visibility and claiming.
• Full-Time Benefits: Health insurance, 401(k) plans, and a comprehensive benefits package for full-time employees.
• Employee Perks: Enjoy discounts at restaurants, entertainment venues, and more through our perks program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.
Requisition ID

2025-1424849