IT Projects Lead - Top Secret clearance

GDIT has an amazing opportunity for an IT Projects Lead to provide world-class IT project support to our prestigious clientele at the highest levels of the federal government in the heart of our nation's capital. As an IT Project Lead, you set the foundation of our overall approach to executive IT support. You act as the first point of contact for our government client and exhibit the exceptional technical and customer service skills to resolve issues as quickly and efficiently as possible. You bring professionalism and initiative to a fast-paced environment that offers extensive options for training, certification, and career advancement. When we succeed, you succeed and together our best becomes better.

Transform technology into opportunity as an IT Projects Lead with GDIT. A career in IT means connecting and enhancing the systems that matter most. In this role, you are the foundation of our overall approach to executive IT support. You act as the first point of contact for our government client and exhibit the exceptional technical and customer service skills to resolve issues as quickly and efficiently as possible.

At GDIT, people are our differentiator. As an IT Projects Lead, you will help ensure today is safe and tomorrow is smarter. Our work depends on an IT Projects Lead joining our team to bring professionalism and initiative to a fast-paced environment that offers extensive options for training, certification, and career advancement. When we succeed, you succeed and together our best becomes better.

HOW AN IT PROJECTS LEAD WILL MAKE AN IMPACT:

• Act as the primary liaison between the IT Projects Technicians and the Project Management team to provide technical expertise and support throughout the lifecycle of IT projects.
• Specialize in the physical deployment and configuration of IT equipment.
• Lead the staging, moving, installing, and troubleshooting of IT hardware like desktops, phones, printers, and network equipment during office moves, renovations, or new office setups.
• Work closely with project managers and other IT staff to ensure successful project completion, adhering to timelines and technical specifications.
• Responsible for documenting equipment deployments, updating inventory databases, and escalating complex technical issues to senior technicians when needed.

WHAT YOU'LL NEED TO SUCCEED:

• Required Experience: Bachelors' Degree in a related discipline and a minimum of five or more years of IT customer support experience preferred.
• Required Technical Skills: Technical support, networking, application support, problem solving.
• Required Certifications: CompTIA Security+ required within 6 months of start date
• Security Clearance Level: Active Top Secret with SCI Eligibility
• Required Skills and Abilities: Excellent verbal and written communication, collaborative and adaptable. Must be able to pass a basic English Language assessment test.
• Location: On Customer Site, Washington, District of Columbia

Work Requirements