Today
Secret
Mid Level Career (5+ yrs experience)
IT - Software
Gulfport, MS (On-Site/Office)
Top Skills' Details
*Non Negotiable: Candidates must have an Active Secret Clearance and current 8570 Compliance: Security*
1.) 2-4 Years of General IT Support Experience
2.) Desktop Deployment and Imaging
3.) Customer Service
Description
Job Summary:
Mid-level Desktop Support Technician to support a government site in Gulfport, MS as one of the key members of the Field Services team. The candidate will be responsible for direct desk-side support to the customer, troubleshooting and repairing IT devices.
Primary Responsibilities
Assist junior technicians in resolving complex issues
Manage the resolution of customer tickets according to established Service Level Requirements (SLRs)
Serve as backup to the Site Operations Lead
Basic Qualifications
US Citizen
DoD Secret Clearance
HS diploma with 4+ years of prior relevant experience
Valid DoD 8570 IAT Level II: Security+ or higher Certification
Must demonstrated expertise in IT Enterprise Operations
Experience with Microsoft Windows OS, version 10
Experience with HP Service Manager, Remedy, or similar Service/Help Desk ticket management software
Basic network troubleshooting skills
Excellent customer service skills
Excellent oral and written communication skills
Preferred Qualifications
Organized and detail-oriented
Strong leadership skills
Self-motivated/ self-directing
Strong collaboration, prioritization, and adaptability skills required. Relationship building
Ability to manage and prioritize own work, and that of their team
Independent decision making
Analytical thinking; thinking out of the box
Ability to effectively communicate with all organizational levels (SME to Management)
Ability to analyze problems at various levels (e.g. detail level, overall organizational impact, etc.)
Skills
Help desk support, Help desk, Desktop, Windows 10, Support, Troubleshooting, Active directory, Customer service, Hardware, Windows, Service desk, Secret clearance, Security+, Ticketing system, Technical support, Office 365, A+, Phone support, Imaging, Comptia, Hardware/software, Windows 7, Information technology, Sec+, Printers, Install, Microsoft certified, Installation, Vpn, Windows support, Comptia security +, Password reset, Microsoft office, Remote support, Service, Comptia a+, Helpdesk troubleshooting, Microsoft, Customer support, Hardware troubleshooting, Deployment
Top Skills Details
Help desk support,Help desk,Desktop,Windows 10,Support,Troubleshooting,Active directory,Customer service,Hardware,Windows,Service desk,Secret clearance,Security+,Ticketing system,Technical support,Office 365,A+,Phone support,Imaging,Comptia,Hardware/soft
Additional Skills & Qualifications
Ability to work as a team, understand military processes and communicate an issues through the proper channels.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)
Experience Level
Entry Level
Pay and Benefits
The pay range for this position is $29.90 - $29.90/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Gulfport,MS.
Application Deadline
This position is anticipated to close on Sep 9, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
*Non Negotiable: Candidates must have an Active Secret Clearance and current 8570 Compliance: Security*
1.) 2-4 Years of General IT Support Experience
2.) Desktop Deployment and Imaging
3.) Customer Service
Description
Job Summary:
Mid-level Desktop Support Technician to support a government site in Gulfport, MS as one of the key members of the Field Services team. The candidate will be responsible for direct desk-side support to the customer, troubleshooting and repairing IT devices.
Primary Responsibilities
Assist junior technicians in resolving complex issues
Manage the resolution of customer tickets according to established Service Level Requirements (SLRs)
Serve as backup to the Site Operations Lead
Basic Qualifications
US Citizen
DoD Secret Clearance
HS diploma with 4+ years of prior relevant experience
Valid DoD 8570 IAT Level II: Security+ or higher Certification
Must demonstrated expertise in IT Enterprise Operations
Experience with Microsoft Windows OS, version 10
Experience with HP Service Manager, Remedy, or similar Service/Help Desk ticket management software
Basic network troubleshooting skills
Excellent customer service skills
Excellent oral and written communication skills
Preferred Qualifications
Organized and detail-oriented
Strong leadership skills
Self-motivated/ self-directing
Strong collaboration, prioritization, and adaptability skills required. Relationship building
Ability to manage and prioritize own work, and that of their team
Independent decision making
Analytical thinking; thinking out of the box
Ability to effectively communicate with all organizational levels (SME to Management)
Ability to analyze problems at various levels (e.g. detail level, overall organizational impact, etc.)
Skills
Help desk support, Help desk, Desktop, Windows 10, Support, Troubleshooting, Active directory, Customer service, Hardware, Windows, Service desk, Secret clearance, Security+, Ticketing system, Technical support, Office 365, A+, Phone support, Imaging, Comptia, Hardware/software, Windows 7, Information technology, Sec+, Printers, Install, Microsoft certified, Installation, Vpn, Windows support, Comptia security +, Password reset, Microsoft office, Remote support, Service, Comptia a+, Helpdesk troubleshooting, Microsoft, Customer support, Hardware troubleshooting, Deployment
Top Skills Details
Help desk support,Help desk,Desktop,Windows 10,Support,Troubleshooting,Active directory,Customer service,Hardware,Windows,Service desk,Secret clearance,Security+,Ticketing system,Technical support,Office 365,A+,Phone support,Imaging,Comptia,Hardware/soft
Additional Skills & Qualifications
Ability to work as a team, understand military processes and communicate an issues through the proper channels.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)
Experience Level
Entry Level
Pay and Benefits
The pay range for this position is $29.90 - $29.90/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Gulfport,MS.
Application Deadline
This position is anticipated to close on Sep 9, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
group id: 10105424
Accelerating IT transformation in the public sector
