Travel Processor

Overview

Silotech Group provides Advanced Cyber Solutions, Intelligence Solutions, Enterprise/Cloud IT Services and Products, and Managed IT/Security Services to Federal, State, and Commercial clients. We deliver customized, agile technical solutions focused on data, enterprise platforms, service engagement, and customer workforce development through trust-driven and collaborative relationships.

We are seeking a Travel Processor to support the Department of Defense Education Activity (DoDEA) Travel Program. This position provides comprehensive travel processing and customer support for overseas Renewal Agreement Travel (RAT), Educational Travel (EDT), Permanent Change of Station (PCS), and Defense Finance and Accounting Service (DFA S) functions. The Travel Processor will utilize the Defense Travel System (DTS) and related financial systems to create, review, and reconcile travel authorizations, vouchers, and centrally billed accounts (CBA) in accordance with the Joint Travel Regulations (JTR), Federal Travel Regulations (FTR), and DoD policies.

This position is contingent on contract award.

Location

100% Remote (Nationwide)

Clearance Requirements

Public Trust / Tier 1 (NACI) background investigation

Essential Roles and Responsibilities

• Create, review, and process RAT, EDT, PCS, and other official travel authorizations and settlement vouchers in DTS.
• Ensure compliance with JTR, FTR, DoD policies, and DoDEA business rules.
• Validate funding lines, documentation, and entitlement eligibility.
• Provide responsive customer service to DoDEA personnel and dependents via email, phone, and DTS.
• Troubleshoot travel-related issues and guide travelers through required steps to complete authorizations and vouchers.
• Escalate complex cases to the Lead Processor or Program Manager.
• Match airline ticket transactions to Travel Authorization Numbers (TANUMs) in DTS.
• Resolve discrepancies related to currency conversions, insufficient funding, or unmatched transactions.
• Conduct quarterly Dormant Account Reviews (DAR-Q) of approximately 3,000 travel records.
• Submit consolidated reports to ensure audit readiness and regulatory compliance.
• Review weekly PCS transaction reports and perform pre-validation of funding lines.
• Maintain audit-ready travel documentation in compliance with DFAS and DoD requirements.

• Support financial reconciliation, case responses, and audit inquiries.

Qualifications

Education

High school diploma or equivalent required.

Bachelor's degree in business, finance, or related field preferred.

Experience

• 2-4 years of experience in travel processing, government travel, finance, or related field.
• Working knowledge of the Defense Travel System (DTS).
• Familiarity with Joint Travel Regulations (JTR) and Federal Travel Regulations (FTR).
• Experience with financial reconciliation and voucher processing.
• Strong written and verbal communication skills.
• High attention to detail and ability to manage large transaction volumes.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).

Certifications

None required.

Desired Skills

• Prior DoD, DFAS, or federal travel processing experience.
• Experience reconciling Centrally Billed Accounts (CBA).
• Knowledge of Defense Agencies Initiative (DAI) or similar federal accounting systems.
• Customer service experience supporting geographically dispersed federal personnel.

Equal Opportunity Employer Statement

Silotech Group is an equal opportunity employer as to all protected groups, including veterans and individuals with disabilities.