Site Supervisor

POSITION SUMMARY:

The Site Supervisor is responsible for managing and leading a cross-functional team. The Site Supervisor must both learn and ensure staffing of multiple posts relating to the physical security of Customer's properties, by monitoring a detection, intrusion monitoring system, a Close Circuit TV (CCTV) monitoring system, visitor processing, and administrative services.

RESPONSIBILITIES:

The responsibilities of the position include, but are not limited to, the following:

• Perform routine oversight of the shift personnel for the applicable facilities/posts.
• Keep the Program Manager's office informed of all potential problems or issues and provide workable solutions.
• Clear communication and amicable liaison between Constellis and the client.
• Site Supervisor will be responsible for the input of employee timesheet information into the Deltek Costpoint system on a weekly basis.
• Site Supervisor will be responsible for creating the weekly schedules for a minimum of 2 months out - collaborating with the personnel on contract to accommodate for their personal vacations, leave requests, etc.
• Must be trained on all posts and able to perform all the duties of an Alarm Monitor Technician, Global Monitor Technician, and/or Visitor Center Technician.
• Must be willing and able to provide relief services, staff posts, and/or handle callouts through coordination with the appropriate personnel.
• Perform Quality Assurance & Quality Control Inspections of each of the posts by reviewing the daily duty logs for accuracy and/or improvement(s).
• Review SOPs (Quarterly) for each post and make recommendations for improvements in efficiency and/or effectiveness.
• In accordance with the Constellis Progressive Disciplinary Policy, the Site Supervisor is expected to counsel/discipline employees related to performance/conduct issues (as necessary), recommend suspension or termination for serious violations.
• Able to serve as the Acting Program Manager when the Program Manager is on Personal Time Off (PTO)
• Other duties, as assigned.

QUALIFICATIONS:

• Must possess an active Top Secret/Sensitive Compartment Information (TS-SCI) with Full Scope Polygraph (FSP) before applying.
• U.S. Citizenship.
• Minimum of two (2) years management experience.
• Minimum of 18 years of age.
• High School Diploma or GED.
• Valid driver's license.
• Impeccable attention to detail.
• Excellent verbal communication and customer service skills.
• Ability to function in a fast-paced environment and able to multitask with little assistance.
• Ability to make decisions quickly and accurately.
• Ability to interpret documents - to ensure all rules and standard operating procedures are applied.
• Ability to author routine reports and correspondence.
• Ability to complete assignments in a timely manner.
• Ability to solve problems - to completion.
• Ability to work in an MS Windows based operating environment, including proficiency with Microsoft Office (Word, Excel, PowerPoint).

WORKING CONDITIONS

Inside facilities, moderate temperatures. Will require travel between facilities.

PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job the employee is frequently required to sit, talk, or hear, stand, walk, use hands to handle, drive a motor vehicle, or operate objects, tools, or controls; and reach with hands and arms.

The employee occasionally lifts and/or moves up to 25 pounds.

Equal Opportunity Employer