Network Operations Support Specialist

The Network Operations Support Specialist provides technical support for the daily operation and maintenance of enterprise network systems. This position plays a key role in ensuring network performance, availability, and reliability by assisting with troubleshooting, system monitoring, and configuration support. The role requires hands-on experience with network tools, traffic analysis platforms, and infrastructure components in a mission-critical environment.

Key Responsibilities:

• Monitor and maintain operational status of network hardware, tools, and services.

• Troubleshoot network connectivity, system alerts, and hardware/software issues.

• Support installation, configuration, and maintenance of network monitoring and security tools.

• Assist with the deployment and integration of physical network hardware and sensors.

• Document technical procedures, configuration changes, and incident resolution steps.

• Collaborate with engineering and security teams to ensure system integrity and performance.

• Apply security patches, updates, and system configurations as directed.

• Maintain awareness of system health and performance through proactive analysis and alerting.

Required Qualifications:

• Active TS/SCI clearance.

• Prior experience providing technical support within a network operations or similar environment.

• Familiarity with troubleshooting network connectivity, hardware, and software issues.

• Strong understanding of Layer 2/3 networking concepts, protocols, and topologies.

• Ability to follow established procedures, respond to incidents, and escalate as appropriate.

• Strong communication skills and experience working in a team-oriented, mission-driven environment.

Preferred Tools and Technologies:

Personnel should be familiar with the following tools, software, and hardware:

Network Monitoring / Security Tools:

• Suricata

• Zeek

• Arkime

• Splunk

• Trellix

• ACAS

• Proxmox

• Elasticsearch

• Kubernetes (K8s) or other microservice-based deployments

Hardware Platforms:

• Palo Alto Firewalls Gigamon Packet Broker
• Gigamon A Series Taps
• Gigamon M Series Taps
• Cisco Routers and Switches (including 8500 Series Catalyst)
• Dell PowerEdge Servers (including R760)

Desired Qualifications:

• Current industry cybersecurity certifications such as CompTIA Security+ CE, CySA+, CEH, SSCP, CCNA Security, or CISSP

• Current industry manufacturer certifications such as Cisco Certified Network Administrator (CCNA) or Cisco Certified Network Professional (CCNP)

Why Work for Us?

Core4ce is a team of innovators, self-starters, and critical thinkers-driven by a shared mission to strengthen national security and advance warfighting outcomes.

We offer:

• 401(k) with 100% company match on the first 6% deferred, with immediate vesting
• Comprehensive medical, dental, and vision coverage-employee portion paid 100% by Core4ce
• Unlimited access to training and certifications, with no pre-set cap on eligible professional development
• Tuition assistance for job-related degrees and courses
• Paid parental leave, PTO that grows with tenure, and generous holiday schedules
• Got a big idea? At Core4ce, The Forge gives every employee the chance to propose bold innovations and help bring them to life with internal backing.

Join us to build a career that matters-supported by a company that invests in you.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, disability, veteran status, age, genetic information, or other legally protected status.