OS Administrator Windows

Prism is Looking for an Operating Systems (OS) Administrator Windows to support a Government Enterprise IT program. The ideal candidate will provide Windows OS Subject Matter Expertise and be responsible for administration, maintenance, and sustainment for the SIPR solution on capabilities associated to the Windows Operating System while conducting performance checks. Additionally, the candidate will perform troubleshooting support for application teams as required.

Responsibilities: The candidate will be a Windows OS subject matter expert who will configure, manage, and troubleshoot OS issues and ensure the proper security controls are in place. The ideal candidate will be a Windows OS expert with documented experience implementing compliance controls and hardening best practices within Prism. You regularly collaborate with other teams and stakeholders in this role to correctly identify issues, document processes, and test resolutions.

• Install, configure, manage, and maintain Windows OS systems in various environments (physical, virtual, cloud).
• Install, configure, and maintain Windows operating systems on servers and workstations.
• Manage user accounts, permissions, and access controls.
• Implement and maintain security measures, including firewalls, antivirus software, and patch management.
• Perform regular system backups and implement disaster recovery plans.
• Monitor system performance and optimize as needed.
• Troubleshoot hardware and software issues.
• Manage and maintain Active Directory.
• Configure and manage Group Policies.
• Implement and manage Windows Server roles and features (e.g., DNS, DHCP, file services).
• Automate tasks using PowerShell scripting.
• Manage and maintain Windows Update services.
• Provide technical support and training to end-users.
• Document system configurations, processes, and procedures.
• Troubleshoot and resolve complex Windows OS issues, ensuring minimal downtime for critical systems.
• High-level troubleshooting of typical applications and their interactions with the underlying operating systems.
• Maintain and manage Windows security features in compliance with Prism security protocols and government regulations.
• Optimize Windows systems for performance, especially in high-security environments.
• Act as an escalation point for advanced OS troubleshooting of supported servers.
• Understanding of storage systems and backup solutions.
• Communicate effectively and collaboratively with customers, stakeholders, and peers.
• Stay current with the latest Windows technologies and security practices relevant to government and defense sectors.
• Document all processes, procedures, and configurations according to Program standards.
• Performs and monitors 1st and 3rd part patching for servers.

Qualifications Required:

• 10+ Years of relevant experience or Bachelor's and 5 years.
• Must have a DoD Secret clearance and experience working in a classified environment.
• DoD 8140 compliance; Security + certification at a minimum.
• Experience testing, deploying, and troubleshooting the installation of Windows OS and third-party software updates.
• Demonstrated experience with planning, configuring, deploying, and implementing automated software and firmware patching, such as WSUS, SCCM, etc., for heterogeneous operating systems environments.
• The candidate is proficient in Windows installation, configuration, and maintenance.
• Candidate demonstrates strong command-line skills and scripting abilities (PowerShell).
• Candidate has in-depth knowledge of Windows Server, Active Directory, and Group Policy.
• Experience with virtualization technologies used in secure environments.
• Knowledge of networking protocols and services (DNS, DHCP, HTTP/S, etc.).
• Experience with configuration management tools (e.g., Ansible, Chef, MCM).
• Experience managing Windows servers in a Prism environment.
• Experience working in a secure location managing devices on a SIPR network.
• Experience with RMF and STIG requirements.
• Experience with ITILv4.
• Experience with Agile Scrum methodologies.
• The candidate must have proficient skills in MS Office tools (Excel, Word, Project, Visio) and SharePoint.
• Candidate must possess excellent verbal and written communication skills.

These Qualifications Would Be Nice To Have:

• Experience with ServiceNow.
• Experience with cloud platforms (Azure, AWS, GCP).
• Active Microsoft certifications (e.g., MCSE, MCSA).
• Knowledge of DevOps practices and tools.
• Familiarity with database administration.
• Experience working independently to expose and resolve problems.