Today
Secret
Unspecified
Unspecified
Norfolk, VA (On-Site/Office)
MANTECH seeks a motivated, career and customer-oriented Voice over Internet Protocol (VoIP) Engineer to join our team in Norfolk, Virginia. This position is onsite.
Responsibilities include, but are not limited to:
Minimum Qualifications:
Preferred Qualifications:
Clearance Requirements:
Physical Requirements:
Responsibilities include, but are not limited to:
- Design, configure, and deploy Cisco Collaboration solutions, including Unified Communications Manager (CUCM), Unity Connection, and Cisco IM & Presence
- Develop and implement VoIP network architectures that meet DoD and Navy standards
- Integrate VoIP systems with existing network infrastructure and ensure interoperability with other communication systems
- Perform regular maintenance, updates, and patches to VoIP systems to ensure optimal performance and security
- Troubleshoot and resolve VoIP-related issues, including call quality, connectivity, and configuration problems
- Provide technical support and training to end-users and IT staff on VoIP systems and features
- Ensure Collaboration systems comply with DoD security protocols and Navy-specific communication requirements
- Implement and maintain security measures, including encryption, access controls, and monitoring, to protect Collaboration communications
- Conduct regular security assessments and audits to identify and mitigate vulnerabilities
- Create and maintain detailed documentation of Collaboration system configurations, network diagrams, and standard operating procedures
- Generate reports on Collaboration system performance, usage, and security incidents
- Collaborate with other IT teams to ensure seamless integration and operation of VoIP systems
Minimum Qualifications:
- High School Diploma or equivalent
- 5+ years of experience in VoIP engineering, with a focus on Cisco voice technologies
- Experience with designing, implementing, and maintaining Cisco VoIP solutions
- In-depth knowledge/experience of Cisco Unified Communications Manager (CUCM), Unity Connection, Cisco IM & Presence, and related technologies
- Strong understanding of VoIP protocols (SIP, H.323, MGCP) and network protocols (TCP/IP, QoS)
- Familiarity with DoD security protocols and Navy-specific communication requirements
- Excellent troubleshooting and problem-solving skills
- Strong communication and interpersonal skills
Preferred Qualifications:
- Experience working in a DoD or Navy environment is highly preferred
Clearance Requirements:
- US Citizenship and an active Secret clearance
Physical Requirements:
- Must be able to remain in a stationary position 50%
- Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine and computer printer.
- The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc.
- Up to 25% travel or as needed.
group id: RTX14564a
ManTech Corporate Capabilities
