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Journemany ServiceNow Developer

TEKsystems c/o Allegis Group

Today
Secret
Early Career (2+ yrs experience)
IT - Software
Scott AFB, IL (On-Site/Office)Fort Meade, MD (On-Site/Office)Ogden, UT (On-Site/Office)

Job Title: Journeyman ServiceNow Developer
Telecommute: Hybrid
Clearance Type: Active DoD Secret Clearance
Work Shift: Day Shift
Travel: Occasional travel to Scott AFB, IL; Ft. Meade, MD; or Ogden, UT for on-site support

Description:
The Enterprise and Cyber Solutions (E&CS) Operation within Leidos’ Defense Group has an opening for an ServiceNow Developer/Engineer for the Global Solutions Management – Operations II (GSM-O II) contract. This contract includes the Operations, Sustainment, Maintenance, Repair, and Defense of the Defense Information System Network (DISN) within the DOD Information Network (DODIN) in support of the Defense Information Systems Agency (DISA). It also includes support to other key tasks for DISA, including the transformation of DISA’s operational mission through innovation, and support to DISA’s mission partners.

Basic Qualifications:
• Bachelor’s degree in a related discipline or equivalent experience
• 4–8 years of professional experience (or 2–6 years with a Master’s degree)
• Active DoD Secret Clearance
• Security+ or equivalent DoD 8570 IAT II certification (within 60 days of start)
• ITIL Foundation understanding or certification
• 2+ years of hands-on ServiceNow experience (standup, configuration, maintenance)
• Experience with JIRA, Git, and Confluence
• Experience in DoD environments with secure software development practices
• Ability to commute to Scott AFB, IL; Ft. Meade, MD; or Ogden, UT as needed

Preferred Qualifications:
• Experience with AWS cloud implementations
• Familiarity with DevOps/DevSecOps and CI/CD practices
• Experience with automation tools such as Ansible
• 5+ years of software engineering experience

Primary Responsibilities:
The successful candidate will be responsible for:
• Supporting the standup, configuration, and implementation of ServiceNow’s ITSM, ITOM, TSM, and TSOM modules
• Creating and maintaining forms, reports, views, workflows, groups, and roles
• Enhancing dashboards and reporting capabilities, including scheduled reports
• Configuring tool integrations with ServiceNow (e.g., Elastic, Netcool, Kafka)
• Coordinating and supporting application and platform upgrades
• Assisting with the design, creation, and cataloging of business process flows
• Collaborating with the ServiceNow development team to propose solutions based on business needs
• Designing and configuring ServiceNow functions to meet operational requirements
• Supporting business process re-engineering to transition ticketing and order management into ServiceNow
• Identifying trends and patterns in customer data to improve user experience and network performance
• Interacting with customers to address systems engineering technical considerations and resolve issues

Clearance Level: Secret
This position requires an active DoD Clearance (Secret).
Because an active clearance is required, U.S. Citizenship is mandatory.

Hourly Rate Range: $50.00 to $60.00/hour
The above hourly rate range represents a general guideline. TEKsystems considers factors such as responsibilities, candidate experience, education, skills, and market conditions when determining base salary offers.

TEKsystems Benefits:
Benefits are subject to change and may depend on specific elections, plan, or program terms. Our benefit plans include:
• Medical, dental & vision
• 401(k)/Roth
• Basic/Supplemental Life & AD&D Insurance
• Short and long-term disability
• Health & Dependent Care Spending Accounts (HSA & DCFSA)
• Transportation benefits
• Employee Assistance Program
• Tuition Assistance
• PTO & Paid Family Leave
group id: 10105424
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Name HiddenRecruiting Lead - Government Services

Accelerating IT transformation in the public sector

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About Us
We’re partners in transformation. We help customers activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services and real-world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company.
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