Business Process Analyst

Duties
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• If selected at the GS-13, duties will be performed at a developmental capacity.
• Identifies, develops, and manages process-specific Key Performance Indicators (KPIs), metrics, and other process performance critical data to ensure the process area is meeting its performance targets.
• Provides enterprise-wide process improvement recommendations to top-level agency management briefings and for submittal to the Division Director or Process Owner(s).
• Expert analyst and advisor to the Division Director or Process Owner(s) and other senior leaders on functional program/process improvement initiatives, and the development and implementation of policies and procedures for their process area.
• Coordinates and responds to major Congressional, Government Accountability Office, or Inspector General investigations, audits, and inspections.
• Analyzes and participates in development of DLA positions on legislative matters, as well as in the development of proposed legislation.
• Establishes quantitative parameters for program/process execution, determines resource needs, evaluates impact of resources constraints, and recommends action for Process Owner approval.

Requirements
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Conditions of employment

• Must be a U.S. citizen
• Tour of Duty: Set Schedule
• Security Requirements: Non-Critical Sensitive with Secret Access
• Appointment is subject to the completion of a favorable suitability or fitness determination, where reciprocity cannot be applied; unfavorably adjudicated background checks will be grounds for removal.
• Fair Labor Standards Act (FLSA): Non-Exempt
• Selective Service Requirement: Males born after 12-31-59 must be registered or exempt from Selective Service.
• Recruitment Incentives: Not Authorized
• Bargaining Unit Status: No
• This position and any future selections from this announcement may be used to fill various shifts located within DLA Logistics Operations in Richmond, VA, Whitehall, OH, Fort Belvoir, VA, Philadelphia, PA, Battle Creek, MI, New Cumberland, PA.
• Defense Acquisition Workforce position. Must complete DoD certification and other requirements. See Addtl Info.
• This is a Mission Essential (ME) position. The incumbent may be required to report to work in the event of a natural disaster, inclement weather, or crisis.
• You will be a Mission Essential employee. This requires you to work during an emergency to ensure continuation of essential functions. you may be required to work at the designated duty location, a telework site, or an alternate location/facility.

Qualifications

To qualify for a Business Process Analyst, your resume and supporting documentation must support:

Specialized Experience: One year of specialized experience that equipped you with the particular competencies to successfully perform the duties of the position and is directly in or related to this position. To qualify at the GS-13 level, applicants must possess one year of specialized experience equivalent to the GS-12 level or equivalent under other pay systems in the Federal service, military, or private sector. Applicants must meet eligibility requirements including time-in-grade (General Schedule (GS) positions only), time-after-competitive appointment, minimum qualifications, and any other regulatory requirements by the cut-off/closing date of the announcement. Creditable specialized experience includes:

• Knowledge and skill in applying and adapting analytical techniques and evaluation criteria to investigate, analyze, and evaluate the effectiveness and efficiency of activities within the process area and to development and implement corrective actions for complex process problems.
• Familiarity with systems applications governing automated supply management and data maintenance sufficient to recognize systemic problems, identify the source(s) of discrepancies, input, manipulate, extract, and maintain automated information using a variety of systems.
• Verbal communication skills to conduct briefings for management officials and to explain proposals and findings of studies to internal personnel and external personnel and customers.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

Substitution of education may not be used in lieu of specialized experience for this grade level.

Additional information

This vacancy is being filled at either the GS-13 or GS-14 level. To be considered at the GS-14 level, please apply to announcement number DLAJ3-25-12783050-MP.

For Important General Applicant Information and Definitions go to: http://www.dla.mil/portals/104/documents/careers/GenAppInfoDef.pdf

Reemployed Annuitants: This position does not meet criteria for appointment of Reemployed Annuitants. The DoD criteria for hiring Reemployed Annuitants can be found at: https://www.esd.whs.mil/Portals/54/Documents/DD/issuances/140025/140025_vol300.PDF

Position requires DoD Acquisition Life Cycle Logistics, Advanced certification within required timeframes. Selectee must also achieve 80 hours of Continuous Learning Points (CLPs) every 2-years. Click here for more details and resources.

Information for Veterans is available at: https://www.dla.mil/Careers/Programs/ . As of 23 December 2016, Military retirees seeking to enter federal service in the Department of Defense now require a waiver if they would be appointed within 180 days following their official date of retirement.

Drug-Free Workplace: The Defense Logistics Agency (DLA) has established a Drug-Free Federal Workplace Policy. All applicants tentatively selected for DLA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with DLA for a period of six months. This policy extends to random testing for the use of illegal drugs by employees who occupy testing designated positions defined as sensitive in Section 7(d) of Executive Order 12564. The Defense Logistics Agency's Drug Free Workplace Plan's drug testing panel includes testing for the following illegal substances: marijuana, cocaine, opiates (codeine/morphine), 6-Acetylmorphine (heroin), phencyclidine, amphetamines (amphetamine/methamphetamine), methylenedioxymethamphetamine (MDMA), methylenedioxyamphetamine (MDA), oxycodone, oxymorphone, hydrocodone, and hydromorphone. ADVISORY: By using cannabidiol (CBD) products you are risking a positive drug test result for marijuana.

Interagency Career Transition Assistance Program (ICTAP): If you are an eligible ICTAP applicant you may apply for special selection over other candidates for this position. To be well-qualified and exercise selection priority for this vacancy, displaced Federal employees must be rated at a score of 85 or higher for this position. ICTAP eligibles must submit one of the following as proof of eligibility for the special selection priority: a separation notice; a "Notice of Personnel Action" (SF-50) documenting separation; an agency certification that you cannot be placed after injury compensation has been terminated; an OPM notification that your disability annuity has been terminated; OR a Military Department or National Guard Bureau notification that you are retired under 5 U.S.C. 8337(h) or 8456.