Today
Top Secret/SCI
Unspecified
Full Scope Polygraph
IT - Software
Fort Meade, MD (On-Site/Office)
Recro, a Certified Small Business, helps federal agencies achieve their goals through IT infrastructure, cybersecurity, DevOps, cloud services, and digital transformation. We prioritize innovation, employee growth, and a collaborative work environment, guided by our core value - to make a difference.
Currently, Recro is seeking a motivated, career and customer oriented Systems Engineer , to join our team in Ft. Meade, MD.
Clearance
• TS/SCI (FSP)
Responsibilities:
Required Skill Set:
Experience with or knowledge of:
Required Qualifications:
Benefits at Recro
Working at Recro
Currently, Recro is seeking a motivated, career and customer oriented Systems Engineer , to join our team in Ft. Meade, MD.
Clearance
• TS/SCI (FSP)
Responsibilities:
- Provide 24x7 support to an existing Operations Center for a suite of Identity, Credential, and Access Management (ICAM) systems.
- Responsible for monitoring ICAM systems and providing Tier 1 & Tier 2 support.
- Support customers who are integrating with Enterprise and IC Attribute and Authorization services.
- Assist end-users to resolve access issues, as well as aiding development teams in understanding and resolving issues with REST Services.
- Use JIRA for ticket management and provide support via email, chat, and phone.
Required Skill Set:
Experience with or knowledge of:
- Online and telephone customer support
- Public Key Infrastructure (PKI)
- Attribute Based Access Control (ABAC)
- Entitlements Management
- LDAP directories
- SQL and basic database querying abilities
- RESTful services
- Ticket tracking systems (e.g., JIRA, Redmine, ServiceNow)
- Linux operating systems
- Analyze system applications and perform troubleshooting.
- Understand and communicate complex software systems.
- Modify Confluence pages and write technical documentation to support customers.
- Assist with educating/training customers on software capabilities.
- Assist with understanding and defining customer needs.
- Work independently
Required Qualifications:
- Bachelor's Degree in System Engineering, Computer Science, Information Systems, Engineering Science, Engineering Management, or related discipline.
- Five (5) years of additional System Engineering experience may be substituted for a bachelor's degree for a total of 12 years experience.
- Seven (7) years experience as a System Engineer in programs or contracts of similar scope, type and complexity .
Benefits at Recro
- 100% paid medical, dental, and vision
- 401k - 6% matching and 401k profit sharing
- PTO - 15 days
- Federal Holidays - 6 core holidays and 5 floating holidays
- Education and Tuition Reimbursements
- Wellness Benefits
- A lot of cool gear!
Working at Recro
- A Great Culture - We are building a culture at Recro where amazing people (like you) can do their best work. If you are ready to grow your career and recro (re-invent) the way our clients operate, you have come to the right place.
- A Great Place to Work - Employees are treated like people, not line items. We work smart when we can and hard when we must but we always do it together, as a team. We are a team with tons of passion and enthusiasm to blaze new trails and improve the state of our clients, the broader community, and even the world.
- A Great Place to Contribute - We believe diverse perspectives improve each challenge that we face. We trust and enable our amazing people to accomplish amazing feats. At Recro, you will be empowered to deliver your best work.
- A Great Place to Grow - We believe in our people and maximizing your potential. At Recro, we continue to look into the future and invest in each other through teamwork, collaboration, and training.
group id: 91090960