Overview:
We're seeking a dynamic and tech-savvy individual to join our team as a Software Support & IT Solutions Specialist. This role blends technical expertise with customer-facing support, ideal for someone passionate about web development, Microsoft Power Platform, and empowering users through training and documentation.
Responsibilities:
- Web Design & Development: Build and maintain internal and external websites using modern web technologies
- Microsoft Power Apps: Design, develop, and deploy custom business applications using Power Apps and related Microsoft tools
- Customer Support: Provide responsive and effective software support to end-users, troubleshoot issues, and ensure high user satisfaction
- Develop and deliver training sessions (virtual and in-person)
- Create engaging training materials, including how-to guides, video tutorials, and walkthroughs
- Maintain and expand internal FAQs, wiki pages, and user documentation
- Ensure content is clear, accurate, and accessible to users of all skill levels
- Bachelor's degree in Computer Information Systems (CIS), Computer Science (CS), or a related field
- Proven experience in web design and development (HTML, CSS, JavaScript, etc.)
- Experience creating training materials and technical documentation
- Hands-on experience with Microsoft Power Apps and the Power Platform ecosystem
- Strong communication skills with a passion for helping users succeed
- Ability to work independently and collaboratively in a fast-paced environment
The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless
and until paid and may be modified in its discretion consistent with the law.
This job is not eligible for bonuses, incentives or commissions.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
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