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Helpdesk Techinician

Mission Services LLC (MSI)

Today
Secret
Entry Level (less than 2 yrs experience)
IT - Support
Stuttgart, Germany, Germany (On-Site/Office)

Job Title: Service Desk Technician
Clearance: Secret OR Above
Certification: CompTIA Security +
Spousal SOFA or German Resident permit

In this role, you will be responsible for supporting daily IT operations for DoDEA Schools.

Basic Duties & Qualifications:
- Diagnose, repair, replace, install, test, track, set-up, configure, reconfigure, maintain and upgrade of DODEA IT hardware.
- Install, connect, and troubleshoot networking devices such as hubs, switches, wireless access points, and server racks.
- Manage users/workstations with Microsoft Active Directory, System Center Configuration Manager(SCCM), and Microsoft Exchange Server.
- Utilize Microsoft PowerShell to automate daily tasks.
- Utilize standard trouble ticketing software to track outages and customer issues.
- Active DoD Secret Clearance
- DoD 8570 IAT Level II Certification (Security+ CE)

Preferred Qualifications:
- 1-3 years experience in an IT related field
- Microsoft 365 Admin Center and Exchange
- Microsoft Active Directory
- Microsoft Azure
- Microsoft PowerShell
- Microsoft SCCM
- ServiceNow Helpdesk Ticketing System
group id: 91007326
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Name HiddenDeputy Program Manager

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Job Category
IT - Support
Clearance Level
Secret