Systems Engineer Senior

Please take this opportunity to join one of GDIT's fastest long-standing growing programs! US Battlefield Information Collection and Exploitation System eXtended (US BICES-X) is a cutting-edge program supporting DoD intelligence information sharing on current and emerging global threats to mission and coalition partners and emerging nations. With an internationally dispersed team supporting each combatant command, the US BICES-X team is in direct support of the war fighter and their missions. We are seeking a creative and driven professional with a passion for solving real world issues on a cross-functional, fast paced team.

Responsibilities:

• Provide operational support and troubleshooting for monitoring software as a part of the Enterprise Data Center Team.
• Provides operational support for VMware Horizon 8 Cloud Pod Architecture.
• Manage VMware Horizon parent images, Instant Clones, and virtual applications.
• Virtual Desktop Endpoint management (policies, security, firmware) via Dell Wyse Management Suite (WMS).
• Creates and maintains detailed system documentation.
• Monitor Enterprise ticketing system (ServiceNow) and respond accordingly to resolve customer issues.
• Provides system/equipment/specialized training and technical guidance.
• Maintains current knowledge of rapidly changing technology, always on the lookout for new technologies, and works with management to evolve current processes.
• Download, stage and deploy systems-related security policies and updates to maintain information system compliance with DISA security policies and procedures (STIGs, IAVAs, etc.)
• Develop scripts (PowerShell, VBScript, etc.) to perform recurring systems administration tasks, automate installs, gather metrics, etc.
• Administer Enterprise Data Center technologies to include:
• Windows Server 2019, 2022, 2024
• VMware vCenter / vSphere 7.x / 8.x
• Software deployment/upgrades on virtual desktops with native and virtual applications.
• Administer VMware virtual environments to include ESXi hosts, vCenter appliances, VxRail HCIs, and vSANs.
• Deploy Operating System updates via WSUS and SCCM.
• Participates in special projects as assigned.
• Windows 11 operating system maintenance and deployments in virtual desktop environments. NetApp ONTAP 9.x (CIFS/SMB/iSCSI/NFS).
• Avamar, Data Domain, PowerProtect (PPDM), NetApp ONTAP 9.x (CIFS/SMB/iSCSI/NFS).

Required Qualifications:

• 10+ years of IT experience is required.
• BA/BS degree or equivalent work experience
• Must possess and maintain a TS/SCI Clearance.
• 5+ years of experience with Omnissa Horizon 7.x/8.x, VMware App Volumes, Dynamic Environment Manager (DEM).
• Experience in infrastructure design and operations including load balancing app/db clustering, firewall rules, application failover, monitoring, diagnostics, and performance tuning, etc.
• Experience with Data Center Infrastructure technologies including but not limited to: Data Center operations, server hardware, operating systems (Windows, Linux), virtualization (VMware/Broadcom), networking, storage, monitoring, etc.
• Ability to handle multiple competing priorities in a fast-paced environment.
• May be required to work evening, weekend, and holiday hours as required.
• Must meet DoD 8570 requirements and be eligible for IAT level II access upon hire for positions with elevated privileges and must obtain ITIL V3 or ITIL V4 Foundation within six months of hire.
• Depending on job assignment, additional specific certifications may be required.
• Experience with Data Center Infrastructure technologies including but not limited to: Data Center operations, server hardware, operating systems (Windows, Linux), virtualization (VMware), networking, storage, monitoring, etc.
• Positions with elevated privileges and must maintain an industry level certification relevant to role.
• Depending on job assignment, additional specific certifications may be required such as ITIL 4.

Preferred Qualifications:

• VMware/Broadcom Certified Professional - Data Center Virtualization (VCP-DCV)
• VMware/Broadcom Certified Professional - Desktop and Mobility (VCP-DTM)
• Experience with Dell/EMC VxRail Hyperconverged Infrastructure.
• Experience with backup and recovery leveraging EMC Avamar, Data Domain, iDPA.
• Experience with storage protocols as NFS, SMB/CIFS, iSCSI.
• Experience with High Availability (HA) and Continuity of Operations Plan (COOP).
• Experience with Splunk software platform.
• This position may be required to complete short-term deployments to austere locations worldwide.
• The work is typically performed in an office environment, which requires normal safety precautions; work may require some physical effort in the handling of light materials, boxes or equipment.

Work Requirements