Change Manager

You Have:
• 10+ years of experience in IT Service Management, preferably in defense or multinational environments
• 5+ years of leading structured change management processes across complex systems.
• Experience with ITSM platforms such as ServiceNow
• Familiarity with change governance frameworks and CAB operations
• Strong understanding of ITIL principles, especially Change Management
• Proven ability to coordinate across diverse stakeholder groups and national support structures
• Bachelor’s degree in information technology, Systems Engineering, or a related field
• Clearance Required: Secret.
• Master’s degree. Note: 8 year's work experience may be substituted for a Master's Degree.

Nice to Have:
• ITIL Foundation or higher certification
• Experience with Pegasus Configuration Management Systems (CMS/CMDB)
• Familiarity with FVEY governance structures
• Ability to translate business RFCs into technical implementation plans
• Strong documentation and stakeholder communication skills
• PMP or equivalent project management certification
• Experience supporting classified or defense-related IT environments
• Possessing a collaborative mindset, the candidate emphasizes cross-functional alignment and continuous improvement.

This role is ideal for a change leader who thrives in complex, multinational environments and is passionate about enabling transformation through structured governance, collaboration, and operational excellence.