UX Designer

Koniag Services, Inc. (KSI) is seeking a skilled UX Designer to join our innovative team. This senior-level position plays a crucial role in creating exceptional user experiences for our software solutions, particularly those supporting our federal government clients. This position will be remote. This position is for a future new business opportunity.

We offer a competitive salary along with an extraordinary benefits package including health, dental, and vision insurance, 401K with company matching, flexible spending accounts, paid holidays, three weeks paid time off, and more.

Position Description:

The UX Designer will lead the user-centered design process and is responsible for researching, designing, and optimizing digital experiences that are accessible, intuitive, and aligned with federal requirements and stakeholder needs. This role involves understanding user needs, designing intuitive interfaces, and continuously improving the user experience. Key responsibilities include:

• Working collaboratively with product managers, developers, administrators, and end users to ensure the platform supports effective, engaging professional development for a nationwide audience
• Leading user research and testing initiatives and conduct usability testing
• Utilizing research and analysis to inform design decisions, and iterate designs based on feedback
• Brainstorming design ideas, create visual elements, and develop wireframes, prototypes, and high-fidelity designs
• Providing clear design requirements for the development team, and test concepts to validate before committing to code.
• Developing and maintaining design systems and style guides.
• Serving as a high-level technical expert in design development, working collaboratively with cross-functional teams to create user-centered software solutions.
• Participating as a senior technical expert in the design, development, and enhancement of software interfaces
• Working with technical staff to understand problems with software and developing specifications to resolve them
• Develops personas, user journeys, and workflow diagrams that inform product requirements and design priorities.
• Creating user-centered designs by understanding business requirements, user feedback, and usability findings
• Develops wireframes, prototypes, mockups, and high-fidelity visual designs for new features and platform enhancements.
• Conducting user research and evaluating user feedback to inform design decisions
• Resolving customer complaints and responding to suggestions for improvements and enhancements
• Ensures all designs are accessible, inclusive, and compliant with Section 508/WCAG standards.
• Collaborates with front-end developers, software engineers, and product managers to translate design concepts into functional user interfaces.
• Advocates for best practices in UX/UI and champion a user-focused culture within the team.
• Participating in the development of software user manuals and documentation
• Leading design efforts on less complex projects and mentoring junior design staff
• Collaborating with developers to ensure high-quality implementation of designs
• Staying current with UX trends, tools, and methodologies

Education and Experience:

Required:

• Bachelor's degree in Human-Computer Interaction, Interaction Design, Graphic Design, or related field
• 8+ years of professional experience in UX/UI design
• Demonstrated experience designing complex software applications
• Experience with user research and usability testing methodologies, user-centered design, interface development, and translating complex requirements into intuitive user experiences.

Required Skills and Competencies:

• Advanced proficiency in UX research methodologies, wireframing, prototyping, and design tools (e.g., Figma, Adobe XD, Sketch).
• Strong knowledge of accessibility standards (Section 508, WCAG) and user-centered design principles.

• Ability to analyze and synthesize user feedback, analytics, and business requirements into actionable design solutions.

• Experience collaborating with cross-functional Agile teams, including developers and product managers.

• Excellent communication, presentation, and stakeholder engagement skills.

• Strong organizational skills and attention to detail.
• Experience with interaction design and information architecture

• Experience conducting user research and usability testing
• Understanding of front-end development capabilities and constraints
• Strong problem-solving abilities and attention to detail
• Excellent communication skills and ability to explain design decisions
• Experience working in collaborative, cross-functional teams
• Ability to translate technical requirements into user-friendly designs
• Experience creating design systems or style guides
• Knowledge of responsive design principles

Desired Skills and Competencies:

• Master's degree in Human-Computer Interaction or related field
• Experience designing for government or enterprise applications
• Familiarity with Agile development methodologies
• Experience with front-end coding (HTML, CSS, JavaScript)
• Knowledge of design thinking methodologies
• Experience with service design or customer experience mapping
• Certifications in UX/UI design or related fields
• Experience leading design teams or mentoring junior designers
• Familiarity with analytics tools and data-driven design decisions
• Experience designing for multiple platforms (web, mobile, desktop)
• Ability to obtain and maintain a Public Trust security clearance.

Our Equal Employment Opportunity Policy

The company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race, color, religion, creed, sex, sexual orientation, gender, or gender identity (except where gender is a bona fide occupational qualification), national origin, age, disability, military/veteran status, marital status, genetic information, or any other factor protected by law. We are committed to equal employment opportunity in all decisions related to employment, promotion, wages, benefits and all other privileges, terms, and conditions of employment.

The company is dedicated to seeking all qualified applicants. If you require accommodation to navigate or to apply for a position on our website, please contact Heaven Wood via e-mail at accommodations@koniag-gs.com or by calling 703-488-9377 to request accommodation.

Koniag Government Services (KGS) is an Alaska Native Owned corporation supporting the values and traditions of our native communities through an agile employee and corporate culture that delivers Enterprise Solutions, Professional Services and Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag, we apply our proven commercial solutions to a deep knowledge of Defense and Civilian missions to provide forward leaning technical, professional, and operational solutions. KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous improvement approach while balancing the collective interests of our customers, employees, and native communities. For more information, please visit www.koniag-gs.com.

Equal Opportunity Employer/Veterans/Disabled. Shareholder Preference in accordance with Public Law 88-352