PHO Tech Writer

Technical Writer - Innovative Solution Offering (ISO) Coordination

Clearance: Public Trust Required upon application

Location: Washington D.C./Hybrid

Education: Bachelor's degree in Technical Writing, Communications, Public Health, Life Sciences, or a related field. 2+ years of technical writing experience, preferably in healthcare, research, or a regulated environment.

Position Overview:
Seeking a detail oriented, fearless Technical Writer to lead documentation efforts related to Innovative Solution Offering (ISO) coordination and produce high-quality documents supporting all aspects of Mission Office operations. This role collaborates with subject-matter experts to deliver clear, accurate, and consistent documentation supporting program goals, compliance, and innovation.

Key Responsibilities:

• Coordinate, draft, and maintain documentation for ISO-related activities, including policies, procedures, technical reports, and summaries.
• Develop and manage a variety of documents for the Mission Office, such as procedural guides, training materials, meeting summaries, and communications.
• Collaborate with internal and external stakeholders to gather information and ensure content accuracy.
• Translate evaluation comments and technical feedback into clear, plain language suitable for public audiences.
• Establish and uphold standards for document formatting, version control, and compliance with relevant regulations.
• Support the creation of templates, flowcharts, and process diagrams to enhance understanding of complex workflows.
• Assist in the preparation and review of materials for presentations, response letters, and one-off submissions.
• Monitor updates in agency standards and incorporate relevant changes into documentation.

Qualifications:

• Bachelor's degree in Technical Writing, Communications, Public Health, Life Sciences, or a related field.
• 2+ years of technical writing experience, preferably in healthcare, research, or a regulated environment.
• Strong written and verbal communication skills, with the ability to convey complex information clearly.
• Must approach editing with confidence and independence, unafraid to substantially revise or rewrite unclear or poorly written material to ensure accuracy, clarity, and quality.
• Demonstrates the ability to provide candid, constructive feedback and make decisive editorial changes, even when revising work from senior staff or subject-matter experts.
• Able to prioritize clarity and effective communication above personal sensitivities, ensuring all documents meet high standards regardless of their original form.
• Comfortable working under tight deadlines and able to deliver high-quality documentation in a fast-paced, dynamic environment with shifting priorities.
• Maintains composure and attention to detail when managing multiple projects simultaneously and during periods of high demand.