Yesterday
Secret
Early Career (2+ yrs experience)
$70,000 - $80,000
No Traveling
Management
Washington, DC (On-Site/Office)
CLASSIFICATION: Exempt
SECURITY CLEARANCE REQUIREMENT: Secret
LOCATION: 600 19th Street NW, Washington, DC 20006
PAY RANGE: $70,000 - $80,000 annually
WORK HOURS/DAYS: 8am-4:45pm (Monday-Friday)
REPORT TO: Contract Supervisor
APPLY TO JOB LINK: https://bit.ly/2S8pD1d
The Team Lead leads and manages a team of Support Associates. The Team Leader serves as a Subject Matter Expert (SME) in critical roles and frequently liaises with onsite Government Management.
EDUCATION/EXPERIENCE REQUIRED:
* Bachelor's Degree and three (3) years of experience or;
* Six (6) years of experience in managing teams in a business office environment with general office experience.
* Proficient in the Microsoft Suite of Office Products (i.e., Word, Power Point, Excel, SharePoint and Outlook).
* Progressive supervisory experience shall be in a professional office environment managing a team of at least ten (10) FTE.
* Demonstrated ability to lead, manage, assign, delegate, prioritize, and organize workflow duties of a team.
* Required to have attended or attend an entry-level supervisory course within 6 months of start date (at no cost to the Government).
QUALIFICATIONS:
* Excellent oral and written communication skills and provide outstanding customer service.
* Prioritizing the workload for small teams and possessing good organizational skills.
* Proficient ability to analyze, interpret and apply regulatory material and internal controls.
* Thorough and conscientious attention to detail in all aspects of work performance.
* Ability to use sound judgment to identify issues to generate and evaluate alternatives and to make recommendations.
* Ability to influence change while adding value and sustaining a professional work environment.
* Ability to adjust workloads to ensure daily or weekly deliverables are consistently met.
DUTIES/TASKS:
* Plan and follow established procedures and methods to meet changing processing requirements.
* Provide regular operational feedback, management meetings, status updates, attendance reporting, training records, and other production activity reporting.
* Notify the DPSM of any problems or issues with staff adherence to procedures, any internal controls violations.
* Monitor workload and make recommendations to the Government on how to divide work among support staff.
* Monitor contractor personnel performance and ensure that work is performed in accordance with performance standards, established procedures, and internal controls.
* Assist with prioritizing will calls, expedites, and routine work.
* Assist in training contract personnel in their duties and tasks, helping to constantly improve the training process/procedure.
* Make recommendations to the Government to improve processes and assist with problem solving and continuous improvement.
* Maintain flexibility to meet organizational production and service goals, as required by the workload, and per the direction of the Government.
SECURITY CLEARANCE REQUIREMENT: Secret
LOCATION: 600 19th Street NW, Washington, DC 20006
PAY RANGE: $70,000 - $80,000 annually
WORK HOURS/DAYS: 8am-4:45pm (Monday-Friday)
REPORT TO: Contract Supervisor
APPLY TO JOB LINK: https://bit.ly/2S8pD1d
The Team Lead leads and manages a team of Support Associates. The Team Leader serves as a Subject Matter Expert (SME) in critical roles and frequently liaises with onsite Government Management.
EDUCATION/EXPERIENCE REQUIRED:
* Bachelor's Degree and three (3) years of experience or;
* Six (6) years of experience in managing teams in a business office environment with general office experience.
* Proficient in the Microsoft Suite of Office Products (i.e., Word, Power Point, Excel, SharePoint and Outlook).
* Progressive supervisory experience shall be in a professional office environment managing a team of at least ten (10) FTE.
* Demonstrated ability to lead, manage, assign, delegate, prioritize, and organize workflow duties of a team.
* Required to have attended or attend an entry-level supervisory course within 6 months of start date (at no cost to the Government).
QUALIFICATIONS:
* Excellent oral and written communication skills and provide outstanding customer service.
* Prioritizing the workload for small teams and possessing good organizational skills.
* Proficient ability to analyze, interpret and apply regulatory material and internal controls.
* Thorough and conscientious attention to detail in all aspects of work performance.
* Ability to use sound judgment to identify issues to generate and evaluate alternatives and to make recommendations.
* Ability to influence change while adding value and sustaining a professional work environment.
* Ability to adjust workloads to ensure daily or weekly deliverables are consistently met.
DUTIES/TASKS:
* Plan and follow established procedures and methods to meet changing processing requirements.
* Provide regular operational feedback, management meetings, status updates, attendance reporting, training records, and other production activity reporting.
* Notify the DPSM of any problems or issues with staff adherence to procedures, any internal controls violations.
* Monitor workload and make recommendations to the Government on how to divide work among support staff.
* Monitor contractor personnel performance and ensure that work is performed in accordance with performance standards, established procedures, and internal controls.
* Assist with prioritizing will calls, expedites, and routine work.
* Assist in training contract personnel in their duties and tasks, helping to constantly improve the training process/procedure.
* Make recommendations to the Government to improve processes and assist with problem solving and continuous improvement.
* Maintain flexibility to meet organizational production and service goals, as required by the workload, and per the direction of the Government.
group id: 10377104
