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ServiceNow Demand Manager

Koniag Government Services

Today
Top Secret
Unspecified
Unspecified
Huntsville, AL (On-Site/Office)

Koniag IT Systems, LLC (KITS), a Koniag Government Services company, is seeking an experienced ServiceNow Demand Manager with a Top Secret Clearance to support KITS and our government customer in Huntsville, AL. This position is onsite with the customer.

We offer competitive compensation and an extraordinary benefits package including health, dental and vision insurance, 401K with company matching, flexible spending accounts, paid holidays, three weeks paid time off, and more.

Essential Functions, Responsibilities & Duties may include, but are not limited to:
  • Responsible for facilitating the intake, prioritization, and analysis of IT investment requests across organization.
  • Working with stakeholders to define requirements, assess business value, and align proposed projects with strategic goals.
  • Managing the demand intake process; conducting preliminary assessments of proposed projects; facilitating prioritization meetings; developing business cases; tracking project status; reporting on portfolio performance; and ensuring alignment with IT governance policies.

Minimum Qualifications:
  • Strong analytical and problem-solving skills. Excellent communication and interpersonal skills. Ability to facilitate workshops and gather requirements from diverse stakeholders.
  • Understanding of IT portfolio management principles and methodologies. Familiarity with IT governance frameworks (e.g., COBIT). Ability to create clear and concise reports and presentations.
  • 3+ years of experience in demand management, portfolio management, or business analysis. Experience working with IT investment processes. Experience in a DoD or government environment is a plus.
  • Project Management Professional (PMP) or similar project management certification is desirable. ITIL Foundation certification is a plus.
  • Must have excellent written and oral communications skills.
  • Must be comfortable working in a fast-paced, matrixed team environment, with a client-centric culture, and an environment of high performers.
  • Must be able to multi-task and shift priorities as needed.
  • Must be able to work effectively with numerous stakeholder types and bring a group to consensus
  • Top Secret Clearance

Our Equal Employment Opportunity Policy

The company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race, color, religion, creed, sex, sexual orientation, gender, or gender identity (except where gender is a bona fide occupational qualification), national origin, age, disability, military/veteran status, marital status, genetic information, or any other factor protected by law. We are committed to equal employment opportunity in all decisions related to employment, promotion, wages, benefits and all other privileges, terms, and conditions of employment.

The company is dedicated to seeking all qualified applicants. If you require accommodation to navigate or to apply for a position on our website, please contact Heaven Wood via e-mail at accommodations@koniag-gs.com or by calling 703-488-9377 to request accommodation.

Koniag Government Services (KGS) is an Alaska Native Owned corporation supporting the values and traditions of our native communities through an agile employee and corporate culture that delivers Enterprise Solutions, Professional Services and Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag, we apply our proven commercial solutions to a deep knowledge of Defense and Civilian missions to provide forward leaning technical, professional, and operational solutions. KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous improvement approach while balancing the collective interests of our customers, employees, and native communities. For more information, please visit www.koniag-gs.com.

Equal Opportunity Employer/Veterans/Disabled. Shareholder Preference in accordance with Public Law 88-352
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About Us
Koniag Government Services (KGS) supports the values and traditions of our Native communities through an agile employee and corporate culture that delivers Enterprise Solutions, Professional Services, and Operational Management to Federal Government Agencies. We apply our proven commercial solutions to a deep knowledge of Defense and Civilian missions to provide forward leaning technical, professional, and operational solutions. KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous improvement approach while balancing the collective interests of our customers, employees, and Native communities. Through our wholly-owned subsidiary companies, including SBA Certified 8(a) and HUBZone companies, we provide exceptional service to our Government clients with a committed focus on: Community Mission. Solution Oriented. Exceptional People.

Koniag Government Services Jobs


Clearance Level
Top Secret