Health System Specialist (Clinical Quality Management)

Duties
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• Oversee planning, direction, and timely execution of the Clinical Qualify Management (CQM) program to include Healthcare Accreditation/Certification compliance, Organizational Quality Improvement, Risk Management, and Patient Safety/High Reliability.
• Ensure cost effective quality administrative and patient services are provided within the framework of established policy, standards of care, standards of practice, and regulatory requirements.
• Identify and communicate deficits in resources or capabilities within facilities to executive staff and higher headquarters to negotiate cross-level support or modification in requirements.
• Facilitate medical treatment facility healthcare accreditation/certification compliance throughout the Network, to ensure no lapse in accreditation standing or suspension of facility operations.
• Review and analyze directives, plans, policies, and procedures to ensure alignment with DHA, DoD, and outside agency requirements and to ensure they support the development of quality management and patient safety programs.
• Assign work based on priorities, selective consideration of the difficulty and requirements of the assignment, and the capabilities of employees; evaluate completed work.
• Develop employee performance standards and make formal and informal appraisal of work.

Requirements
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Conditions of employment

• Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
• This position requires the incumbent be able to obtain and maintain a determination of eligibility for a Secret security investigation or access for the duration of employment. A background investigation and credit check are required.

Qualifications

Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected.

• Current Civilian Employees of the Defense Health Agency (DHA)
• Current Permanent Department of Defense (DoD) Civilian Employee
• Domestic Defense Industrial Base/Major Range and Test Facilities Base Civilian Personnel Workforce
• Executive Order (E.O.) 12721
• Interagency Career Transition Assistance Plan
• Land Management Workforce Flexibility Act
• Military Spouses, under Executive Order (E.O.) 13473
• Office of Personnel Management (OPM) Interchange Agreement Eligible
• Priority Placement Program, DoD Military Reserve (MR) and National Guard (NG) Technician Eligible
• Priority Placement Program, DoD Military Spouse Preference (MSP) Eligible
• Priority Placement Program, DoD MR and NG Preference Eligible Tech Receiving Disability Retirement
• Priority Placement Program, DoD Retained Grade Preference Eligible
• Reinstatement
• Veterans Employment Opportunity Act (VEOA) of 1998

In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document .

Specialized Experience: One year of specialized experience which includes conducting data analysis to identify, monitor, evaluate, and resolve issues that may result in inefficient healthcare services; managing high level and high volume tasks; assisting with healthcare facility accreditation compliance; advising and coordinating Quality Management activities within a medical treatment facility; and identifying systemic problems or improvement opportunities to communicate support needs to higher level leadership.

You will be evaluated on the basis of your level of competency in the following areas:

• Leadership
• Problem Solving
• Program Management
• Technical Competence

Time in Grade Requirement: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-13).

Additional information

• Male applicants born after December 31, 1959 must complete a Pre-Employment Certification Statement for Selective Service Registration.
• You will be required to provide proof of U.S. Citizenship.
• One year trial/probationary period may be required.
• Direct Deposit of Pay is required.
• Selection is subject to restrictions resulting from Department of Defense referral system for displaced employees.
• Recruitment or relocation incentives MAY be authorized for highly qualified candidates.
• Multiple positions may be filled from this announcement.
• Salary includes applicable locality pay or Local Market Supplement.
• If you have retired from federal service and you are interested in employment as a reemployed annuitant, see the information in the Reemployed Annuitant information sheet.
• Payment of Permanent Change of Station (PCS) costs is not authorized, based on a determination that a PCS move is not in the Government interest.