Action Officer

USmax Corporation is seeking an Action Officer to support a Department of Health and Human Services customer. The successful candidate will possess experience in supporting Government clients, including providing strategic guidance, monitoring deliverables, allocating resource needs, driving project workplans, and advancing high-impact health research initiatives.

This is a hybrid position with a minimum of 2 days per week on site in Washington, DC.

This position is contingent upon award.

Duties and Responsibilities

• Provide strategic guidance and serve as a thought partner to office leadership to streamline processes, anticipate and mitigate blockers, and support goal-setting, operational planning, efficient execution, and support external messaging/communications.
• Coordinate efforts among the team to track division-level assignments, actions, and milestones; report on OKRs and other performance metrics; advise and coordinate with the Division Director and DIA teammates to reach goals.
• Coordinate support for senior leadership engagement in various client activities, including industry events, HHS matters, and international partner community as well as ecosystem trips and other events.
• Track important international and US government developments and synthesize implications for office and agency efforts.
• Work closely with other Action Officers to support the international agenda of the agency so the agency is well-organized, prepared, and informed for meetings and other engagements, including handling, responding, collaborating, and communicating with a broad range of requests from inside and outside the agency.
• Interact with other U.S. government officials, foreign government officials, international partners, academics, private sector, and other executives in various sectors
• Research international health industry trends in technology, investments, and innovation, and share with the team.

Required Qualifications:

• Strong written and verbal communication skills, with the ability to convey complex information clearly.
• Must approach editing with confidence and independence, unafraid to substantially revise or rewrite unclear or poorly written material to ensure accuracy, clarity, and quality.
• Demonstrates the ability to provide candid, constructive feedback and make decisive editorial changes, even when revising work from senior staff or subject-matter experts.
• Able to prioritize clarity and effective communication above personal sensitivities, ensuring all documents meet high standards regardless of their original form.
• Comfortable working under tight deadlines and able to deliver high-quality documentation in a fast-paced, dynamic environment with shifting priorities.
• Maintains composure and attention to detail when managing multiple projects simultaneously and during periods of high demand.

Required Experience:

• Minimum of 7 years of experience as a Chief of Staff or Action Officer to an organizational principal or senior leader.
• A minimum of 2 years of experience with international relations and engagements.
• 10 years of cumulative experience desired.
• Experience engaging with senior-level executives, including SES or GS-15 equivalent.
• Proven experience in strategic planning, optimizing operations, and solving complex problems to achieve organizational goals.
• Demonstrated ability to conduct thorough research, analyze data and organizational priorities, and generate actionable insights to inform strategic decisions.
• Proven skills in coordinating team efforts, tracking progress, and advising on strategies to achieve organizational goals.
• Experience with Microsoft Office, Excel, Word, and PowerPoint.
• Strong communication skills with experience engaging a broad range of stakeholders, including U.S. and foreign government officials, international partners, and private sector executives desired.
• Experience in a leadership support office ("front office") in a government environment desired.
• Experience with U.S. and/or international government and/or nongovernment health organizations desired.
• Ability to be well-organized, detail-oriented, and adept at multitasking and prioritizing responsibilities to meet deadlines desired.
• Prior experience supporting U.S. DoD advanced development programs, R&D, or start-up organizations desired.

Required Education:

• Bachelor's degree. Master's degree preferred with a focus on health, management, and/or international relations.

Security Clearance Requirements:

• Public Trust

Work Location / Schedule:

• Hybrid position with a minimum of 2 days per week on site in Washington, DC.

Travel Requirements:

• None

About USmax

USmax Corporation is an award-winning SBA Certified Woman-Owned Small Business and leading provider of innovative professional, technical and enterprise IT services. Our client areas span international development, public safety, law enforcement and healthcare markets.

Our Commitment to quality and continuous process improvement is demonstrated by our CMMI-SVC ML3 appraisal, as well as ISO 9001:2015, ISO 20000-1:2018, and ISO 27001:2013 registrations. We offer complete program life cycle support through a full range of planning, design, implementation, management, and support services. Our services based on trust, quality, efficiency, and innovation drive the mission of our various federal and commercial customers.

USmax is certified by the Commonwealth of Virginia Department of Veterans Services as a Virginia Values Veterans (V3) Facility and certified as a V3 Certified Employer. USmax is an avid supporter of the men and women who have served our country. This certification recognizes this achievement and furthers our commitment to veterans and their families.

USmax is an Equal Opportunity Employer and embraces diversity and inclusion. Please see our website to learn more about our equal employment policies or to request an accommodation to enable you to apply for employment with us.

For more information about USmax or to apply for a position, visit www.usmax.com .