3952 Business Intelligence Director

OVERVIEW:

The Business Intelligence (BI) Director will serve in a dual capacity: (1) directly supporting a government customer in performance management monitoring, reporting, mitigation development and execution, and (2) leading our Business Intelligence Service. This role requires a balance of customer-focused expertise and leadership in driving the BI service's success.

Business Intelligence Service Focus Areas:

The BI service offers a comprehensive portfolio of capabilities, including:

Business Intelligence:

• Comprehensive analytics support spanning mission, management, industry, and academia.
• Blended analytics, strategic communications, and project management solutions.

Data Analysis:

• Quantitative & qualitative analysis, data management, and visualization.
• Knowledge management and forecasting support for decision-making.

Strategy & PPBE Management:

• Communications, implementation, and change management.
• Enterprise architecture, process improvement, and performance management.

Program and Project Management:

• Cost, schedule, risk, and scope management expertise.

Training & Facilitation:

• Training delivery, group facilitation, instructional design, and LMS support.
• Curriculum development and process improvement.

Key Traits for Service Directors

• Assertiveness . Demonstrate confidence and decisiveness in overseeing all aspects of your portfolio. Take initiative and lead with clarity and conviction.
• Command . Possess a deep understanding of your portfolio. Be able to articulate strategies and decisions effectively, defend your approach when necessary, and take full ownership of outcomes.
• Political Savvy . Exhibit strong strategic relationship-building skills across all levels of leadership, as well as with external stakeholders, partners, and clients. Navigate organizational dynamics with professionalism and tact.
• Attention to Detail . Apply rigorous focus and critical thinking to every element of portfolio management, ensuring accuracy, consistency, and high standards of performance.

GENERAL DUTIES:

Customer Support Responsibilities:

• Performance Management:
• The Director of Business Intelligence will provide direct customer support as the Performance Manager for a cyber security program. This support includes, but is not limited to: Developing and executing performance metrics; tracking and reporting performance against metrics; and developing mitigation plans for addressing performance challenges.

Business Intelligence Service Leadership:

• Service Development and Execution:
  • Lead the BI service to ensure excellence in program and project execution, business development, and proposal management.
• Personnel Management and Career Development:
  • Oversee recruitment, training, and career development for the BI service team, fostering a high-performing and motivated workforce.
• Strategic Growth:
  • Identify and pursue new opportunities for expanding BI service offerings through innovative solutions and strategic partnerships.
• Business and Proposal Development:
  • Exploring and shaping potential business opportunities in the Business Intelligence portfolio.
  • Working different aspects of proposal development within and outside of the Business Intelligence portfolio.

REQUIRED QUALIFICATIONS:

• Bachelor's degree in business or a related field.
• Minimum of 15 years of experience in business intelligence, project management, and customer-focused operations.
• Quarterly (minimum) travel to Tampa, FL and future locations that have Business Intelligence assets and interests.

DESIRED QUALIFICATIONS:

• DAWIA Level II in Program Management or equivalent.
• Project Management Institute (PMI) Project Management Professional (PMP) certification.
• Lean Six Sigma (LSS) Green Belt certification.
• Master of Business Administration (MBA).

CLEARANCE:

• Top Secret minimum