Zscaler Engineer

Job Description:

Prism Inc is seeking a Zscaler Engineer to support our Government client. This candidate shall perform duties defining security, utilization, and performance requirements for local and wide area networks. The candidate shall be proficient in implementing solutions that align with the Government's security and monitoring systems and requirements. The candidate shall be proficient in the Zscaler platform, familiar with its core services (ZIA, ZPA, ZDX), policy configuration, log analysis, and user/group management and has deployed Zscaler to a large-scale, geographically dispersed enterprise.

Required Education, Experience, & Skills:

• Zscaler Certifications:
  Must possess at least one of the following advanced Zscaler certifications:
  . Zscaler Certified Internet Access Professional (ZCIP)
  . Zscaler Certified Private Access Professional (ZCPP)
  • Extensive demonstrated experience in the design, deployment, optimization, and advanced troubleshooting of Zscaler Internet Access (ZIA), Zscaler Private Access (ZPA), and Zscaler Digital Experience (ZDX) solutions within enterprise environments.
  • Proven ability to architect, implement, and manage complex Zscaler configurations, security policies, access rules, and advanced user/group synchronization.
  • Demonstrated ability to provide architectural guidance, contribute to strategic planning, and make recommendations for enhancing Zscaler's security posture and capabilities.
  • Expert-level skills in diagnosing and resolving intricate Zscaler-related network, security, and application access issues, including deep-dive log analysis, packet capture analysis, and direct engagement with Zscaler support.
  • Proficient in integrating Zscaler with other enterprise security tools and infrastructure, such as Identity Providers (e.g., Okta), Security Information and Event Management (SIEM) systems, and Endpoint Detection and Response (EDR) platforms.
  • Proven capability to mentor junior engineers, provide technical leadership, and review the work of less experienced team members, fostering a collaborative learning environment.
  • Superior ability to develop and maintain comprehensive Zscaler documentation, including architectural diagrams, standard operating procedures (SOPs), and advanced troubleshooting guides.
  • Advanced experience in creating sophisticated Zscaler reports and dashboards for security analytics, performance trending, compliance auditing, and executive-level presentations.
  • Demonstrated ability to lead the review, assessment, and implementation of new Zscaler features, services, and platform upgrades.
  • Expert ability to collaborate effectively with IT Managers, security teams, and other stakeholders to validate configurations, lead discussions on policy enhancements, and provide advanced training.
  • Extensive experience in integrating Zscaler within complex network architectures to ensure robust confidentiality, integrity, security, and availability for wide area networks (WANs) and application access.
  • Exceptional verbal and written communication skills, including the ability to provide detailed progress, exception, and incident reports to technical and non-technical audiences.

Preferred Education, Experience, & Skills:

• Zscaler Digital Transformation Engineer (ZDTE) or Zscaler Certified Delivery
  Specialist (ZCDS) in addition to ZCIP or ZCPP.