Service Desk Technician

Job Description:
Kavaliro is seeking a Service Desk Technician to support a client in Guantanamo Bay, Cuba

• Develops computer systems specifications that address business requirements and fit with company/customer system architecture standards
• Work with team to communicate issues and troubleshoot as needed.
• Resolve issues by utilizing knowledge of software and hardware. Work in a cleared and mission-oriented environment.
• Support provided is to keep key IT systems up and running.
• These systems are critical to keeping mission on track. So, it is a very important task and mission!

Required Experience, Education, Certifications:
Education:

• Technical Training, Certification(s) Must be IAT level II Compliant and Operating System Computing environment compliant.

Required Experience:

• 5+ years of related experience in troubleshooting IT

Required Technical Skills:

• Should be capable of resolving IT issues on software and hardware systems.

Security Clearance Level:

• Secret Required Skills and Abilities: Ability to think logically and calmly.

Preferred Skills:

• Prefer experience using a trouble ticketing system

Location:

• ON Site role. (NO REMOTE or WORK FROM HOME)
• Guantanamo Bay, Cuba
• This position is onsite and there is no remote availability

Clearance Requirement:

• Candidates must have at least a interim Secret Clearance; Must be able to obtain a TS/SCI

Kavaliro provides Equal Employment Opportunities to all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Kavaliro is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Kavaliro will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please respond to this posting to connect with a company representative.