Today
Top Secret/SCI
111000 - 121000
Full Scope Polygraph
IT - Hardware
Hanover, MD (On-Site/Office)
Recro, a Certified Small Business, helps federal agencies achieve their goals through IT infrastructure, cybersecurity, DevOps, cloud services, and digital transformation. We prioritize innovation, employee growth, and a collaborative work environment, guided by our core value - to make a difference.
Currently, Recro is seeking a motivated, career and customer oriented System Administrator, to join our team in Hanover , MD.
Clearance
• TS/SCI (FS Poly)
Job Overview:
Responsibilities:
Qualifications:
Benefits at Recro
Working at Recro
Currently, Recro is seeking a motivated, career and customer oriented System Administrator, to join our team in Hanover , MD.
Clearance
• TS/SCI (FS Poly)
Job Overview:
- Provides support for implementation, troubleshooting and maintenance of information Technology (IT) systems.
- Manages IT system infrastructure and any processes related to these systems.
- Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
- Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis, and resolution of problems.
- Provides support for the escalation and communication of status to agency management and internal customers.
- Provides support for the dispatch system and hardware problems and remains involved in the resolution process.
- Configures and manages UNIX, Linux and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity, and configures network components along with implementing operating systems enhancements to improve reliability and performance.
Responsibilities:
- Provide support for implementation, troubleshooting and maintenance of IT systems
- Manage the daily activities of configuration and operation of IT systems
- Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems
- Provide assistance to users in accessing and using IT systems
- Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems
- Perform account management, e.g. establishing, activating, modifying, disabling, and removing accounts.
- Provide configuration management, implementation, and sustainment of compliance with applicable system security controls.
- Perform periodic vulnerability scans of systems
- Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
- Implement IAVA security patches and insure patch status is recorded in appropriate systems of record.
- Provide support for the escalation and communication of status to agency management and internal customers.
- Optimize system operations and resource utilization, and perform system capacity analysis and planning.
Qualifications:
- Bachelor's degree in a technical discipline from an accredited college or university is required. Four (4) years of additional SA experience may be substituted for a bachelor's degree.
- Five (5) years experience as a SA in programs and contracts of similar scope, type, and complexity is required.
- Two (2) years of experience with Service Management (ITSM) is required
- IAT Level II
Benefits at Recro
- 100% paid medical, dental, and vision
- 401k - 6% matching and 401k profit sharing
- PTO - 15 days
- Federal Holidays - 6 core holidays and 5 floating holidays
- Education and Tuition Reimbursements
- Wellness Benefits
- A lot of cool gear!
Working at Recro
- A Great Culture - We are building a culture at Recro where amazing people (like you) can do their best work. If you are ready to grow your career and recro (re-invent) the way our clients operate, you have come to the right place.
- A Great Place to Work - Employees are treated like people, not line items. We work smart when we can and hard when we must but we always do it together, as a team. We are a team with tons of passion and enthusiasm to blaze new trails and improve the state of our clients, the broader community, and even the world.
- A Great Place to Contribute - We believe diverse perspectives improve each challenge that we face. We trust and enable our amazing people to accomplish amazing feats. At Recro, you will be empowered to deliver your best work.
- A Great Place to Grow - We believe in our people and maximizing your potential. At Recro, we continue to look into the future and invest in each other through teamwork, collaboration, and training.
group id: 91090960