Today
Top Secret
Unspecified
Unspecified
IT - Hardware
Doral, FL (On-Site/Office)
MANTECH seeks a motivated, career and customer-oriented Network Watch Officer, Coordination Activitiesto join our team in Doral, FL.
Responsibilities include but are not limited to:
Minimum Qualifications:
Desired Qualifications:
Clearance Requirements:
Physical Requirements:
Responsibilities include but are not limited to:
- Manages the complete lifecycle of IT change requests, from logging and assessment through to post-implementation review, ensuring controlled and effective execution to minimize service disruption.
- Coordinates extensively with technical teams, business stakeholders, and the Change Advisory Board (CAB) to facilitate smooth change implementation.
- Conducts thorough risk assessments, develops detailed implementation and rollback plans, and ensures meticulous documentation throughout the change process.
- Leads the scheduling and coordination of change activities, monitors progress, provides timely updates, and clearly communicates change details to all relevant audiences.
- Contributes to the continuous improvement of change management processes by analyzing post-implementation reviews and identifying areas for optimization, working under the guidance of senior staff.
Minimum Qualifications:
- BA/BS degree or 4 years of additional experience may be exchanged in lieu of a degree.
- 4+ years of experience with 2+ years of position relevant experience.
- Strong understanding of ITIL-informed best practices and change management principles.
- Experience in conducting risk assessments and developing Change Implementation Plans.
- Proficiency in using ITSM tools and technologies (e.g., ServiceNow, Jira Service Desk).
Desired Qualifications:
- Experience in IT service management, with a focus on change management.
- Experience working in agile-informed or DevOps environments, with familiarity with project management methodologies.
- Experience in training or mentoring junior staff.
- Experience in automating change management workflows.
- Familiarity with cloud infrastructure.
- ITIL Foundation certification.
- Experience at a DoD Combatant Command (e.g., SOUTHCOM, NORTHCOM, CENTCOM, CYBERCOM, INDOPACOM, EUCOM, AFRICOM, STRATCOM, TRANSCOM, SOCOM, SPACECOM) or a component is desired.
Clearance Requirements:
- Must have an active Top Secret clearance with SCI eligibility.
Physical Requirements:
- Must be able to remain in a stationary position 50%.
- Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine and computer printer.
- The person in this position frequently communicates with co-workers, management and customers, which may involve delivering presentations. Must be able to exchange accurate information in these situations.
group id: RTX14564a
