Today
Public Trust
Unspecified
Unspecified
IT - Hardware
Cleveland, OH (On-Site/Office)
*US CITIZENSHIP REQUIRED*
DESCRIPTION OF POSITION/DUTIES:
All Points is seeking a System Administrator 3 to join our Team at NASA Glenn Research Center in Cleveland, OH.
Duties may include, but are not limited to:
System Operations & Maintenance:
Troubleshooting & Issue Resolution:
Documentation & Reporting:
Collaboration & Learning:
SKILLS CERTIFICATIONS:
Basic Requirements:
Positions with All Points are Full-time, Direct, and we offer a full benefit package. For more information, please visit our Career Portal. https://www.allpointsllc.com/careers/
ALL POINTS IS AN EQUAL OPPORTUNITY AND AFFIRMATIVE ACTION EMPLOYER
DESCRIPTION OF POSITION/DUTIES:
All Points is seeking a System Administrator 3 to join our Team at NASA Glenn Research Center in Cleveland, OH.
Duties may include, but are not limited to:
- Senior-level systems administration support.
- Applies advanced knowledge of concepts, processes, practices, and procedures on technical assignments.
- Performs work that requires advanced practical experience and training.
- Under general supervision, responsible for installing, configuring, and maintaining operating system workstations and servers, including virtual, cloud, as well as web servers, in support of business processing requirements.
- Performs software installations and upgrades to operating systems and layered software packages.
- Schedules installations and upgrades and maintains them in accordance with established IT policies and procedures.
- Monitors and tunes the system to achieve optimum performance levels.
- Ensures workstation/server data integrity by evaluating, implementing, and managing appropriate software and hardware solutions.
- Ensures data/media recoverability by implementing a schedule of system backups and database archive operations.
- Supports media management through internal methods and procedures or through offsite storage and retrieval services.
- Develops and promotes standard operating procedures.
- Conducts routine hardware and software audits of workstations and servers to ensure compliance with established standards, policies, and configuration guidelines.
- Develops and maintains a comprehensive operating system hardware and software configuration database/library of all supporting documentation.
System Operations & Maintenance:
- Monitor system performance, security, and availability of Linux and/or Windows servers and appliances.
- Install software and perform routine system configuration, updates, patches, and upgrades for Linux and/or Windows operating systems and appliances.
- Assist in managing storage, virtual machines, and virtual networking configurations within the infrastructure operating environment.
- Manage group policy objects and access permissions.
- Manage hardware systems.
- Identify, recommend, and maintain internal tools.
Troubleshooting & Issue Resolution:
- Provide tier 2 & 3 support for incidents and requests related to Linux and/or Windows OS environments.
- Troubleshoot hardware, software, and network issues in Linux and/or Windows systems and appliances.
- Collaborate and provide technical guidance to other team members to resolve complex technical issues.
- Diagnose and troubleshoot hardware issues
- Creating, managing, and testing backup solutions of critical systems
- Implementing and testing disaster recovery plans to ensure business continuity.
- Implement security policies and apply security patches for Linux and/or Windows systems.
- Implement security protocols and requirements for OS image configurations and hardware.
- Ensure systems are compliant with organizational and industry standards.
- Identify and remediate hardware and software security vulnerabilities.
- Assist with periodic security assessments.
Documentation & Reporting:
- Maintain clear and up-to-date documentation on system configurations, processes, and troubleshooting procedures.
- Generate periodic reports on system health, performance, and security status.
Collaboration & Learning:
- Work with cross-functional teams, including network, storage, and application teams, to improve system performance.
- Assist with training and mentoring more novice team members.
- Participate in ongoing training and certification programs to grow your knowledge and career as an administrator.
- Bachelors Degree in computer science, IT, or related field (or equivalent work experience)
- 6 Years Minimum Required
SKILLS CERTIFICATIONS:
Basic Requirements:
- Advanced experience with Linux and/or Windows OS administration.
- Advance experience with and competent understanding of virtualization concepts.
- Previous experience with HCL BigFix.
- Advanced experience with system administration, IT support, and hardware.
- Strong understanding of Linux and/or OS command-line tools and administrative tasks.
- Experience and knowledge of networking concepts (TCP/IP, DNS, DHCP).
- Knowledge of virtualization concepts and platforms (such as Nutanix, VMware, or Hyper-V).
- Strong problem-solving and troubleshooting abilities.
- Ability to work in a fast-paced, team-oriented environment.
- Good communication skills
- Competence with hardware virtualization technologies and/or Hyperconverged Infrastructure (HCI).
- Previous experience with Cohesity storage platform
- Previous experience with automation technologies such as Ansible and Terraform
- Competence with scripting languages such as Bash, PowerShell, or Python for automation.
- Competence with backup and disaster recovery solutions.
- Understanding of system security practices, firewalls, and VPN configurations.
- Experience and strong understanding of ITSM processes and experience with agile methodologies like Scrum, Kanban, SAFe using technologies like Jira or ServiceNow
- FULL UNITED STATES CITIZENSHIP REQUIRED
- Public Trust/NACI/Badging
- Approximately $75-85k per year, and we offer a full benefit package.
Positions with All Points are Full-time, Direct, and we offer a full benefit package. For more information, please visit our Career Portal. https://www.allpointsllc.com/careers/
ALL POINTS IS AN EQUAL OPPORTUNITY AND AFFIRMATIVE ACTION EMPLOYER
group id: 10501864
