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Systems Administrator

TEKsystems c/o Allegis Group

Yesterday
Secret
Early Career (2+ yrs experience)
$70,000 - $80,000
Occasional travel
IT - Support
Vicksburg, MS (On-Site/Office)

Top Skills' Details
1. 3+ years' experience with Windows Systems Administration (Windows Server/Active Directory/VMware)
2. Active CompTIA Security+ CE
3. Active SECRET clearance

Secondary Skills - Nice to Haves
Windows administration

Job Description
**THIS ROLE IS LOCATED IN VICKSBURG, MS**

Our government customer is seeking a Windows Systems Administrator to support server operations for a nation-wide IT project. Qualified candidates must have knowledge of Windows Server, VMware, Active Directory, Exchange, and leadership experience.

PRIMARY RESPONSIBILITIES:

- Manage and maintain currently supported and subsequent Microsoft (MS) Windows Server Operating Systems (OS) on physical and virtual operating environments.
- Demonstrate day-to-day adherence with change management precepts and practices and is responsible for writing Change Requests and seeking approval.
- Assist in storage and data management, specifically file and folder permissions.
- Support operational transition of enterprise solutions into production.
- Primary POC for local server, network and telecom repair of District infrastructure components.
- Coordinate local response to IAVA vulnerability remediation.
- Coordinate Level 3 support to the District technical personnel.
- Primary escalation POC for after hours and VIP level support requests.
- Ensure the work schedules of SAIC and subcontractor employees are established, documented and coordinated to provide coverage during contractually required operating hours.
- Review current workloads and ticket distribution. In coordination with ITC, reassigns priorities to ensure service delivery metrics are met. Responsible for SLR performance.
- Collaborate with the local ITC and Ops Officer to ensure the needs of the users are understood and appropriately addressed.
- Responsible for monitoring the technical performance of SAIC and subcontractor staff and reporting exemplary or disciplinary performance to the SAIC Division Manager.
- Responsible for coordinating subordinate employee recruitment, selection and training, performance assessment, work assignments, salary, and recognition/disciplinary actions.
- Monitor the effectiveness of Service Delivery to the local site and reports discrepancies and escalations to the SAIC Division Manager.


Required Education and Experience:

- BA/BS Degree (4 additional years of experience can be substituted for degree)
- Normal work hours are Monday through Friday; 8 hour shift between 6AM and 6PM local time
- Experience using ServiceNow or a similar ticketing system.
- Demonstrated professional experience with Windows Server 2012; Windows Server 2016.
- Demonstrated experience with VMware.
- Understanding of technology areas such as Active Directory, DHCP, DNS, Group Policy, DFS and the ability to maintain other Windows core services.
- Comprehension of NTFS file share permissions.
- Fundamental understanding of authentication mechanisms such as Kerberos and LDAP.
- Basic networking experience (TCP/IP, routing, SSH, OpenVPN)
- Must be an independent problem solver with troubleshooting, decision making and analytical skills.

Employee Value Proposition (EVP)
The USACE RITS program was awarded to SAIC with 1 base year + 4 option years.

The goal for the new RITS contract is to provide a modern and secure enterprise-wide IT support for more than 37,000 users in 43 geographic districts and 1,500 plus field and project offices around the world.

Some of the key objectives for the contract are: continual modernization of USACE’s portfolio of IT systems; deliver enterprise-wide IT solutions that are well-integrated, flexible, and adaptable across all IT service areas, with the ability to rapidly scale in response to USACE dynamic business environment; develop a balance between delivering tactical support (operations and maintenance) and strategic support (development, modernization, and enhancement) that achieves operational and cost efficiencies while positioning USACE stakeholders and end users to fulfill their mission.

Work Environment
This position will be on-site at the ERDC in Vicksburg, MS

Business Drivers/Customer Impact
The SAIC contract, known as Revolutionary Information Technology Services (RITS), provides solutions that have an integrated, enterprise-wide focus to deliver shared IT services that align USACE OCIO/G-6 services with the needs of its customers and end users. This work will directly impact USACE end users and their ability to accept vital information needed to complete their respective jobs.
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Accelerating IT transformation in the public sector

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About Us
We’re partners in transformation. We help customers activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services and real-world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company.
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Job Category
IT - Support
Clearance Level
Secret