Storage Administrator

• Responsible for installing, configuring, maintaining and troubleshooting database backups
• Troubleshoot and diagnose technical issues related to NetApp and Commvault systems
• Develop and maintain technical documentation, including troubleshooting guides, best practices, and standard operating procedures
• Mentor and train other support engineers in the team, sharing knowledge and best practices
• Stay current with the latest NetApp technologies, best practices, and certifications
• Participate in on-call rotation to provide 24/7 support for critical issues
• Ensure all storage devices are security compliant
• Contribute to monitoring of team metrics and KPIs, ensuring the health and success of the service
• Collaborate with other cross-functional teams in both engineering and security.

Required Skills

• HS or GED AND 20 years of experience
• Bachelor's degree AND 15 years of experience
• Proven experience troubleshooting and resolving complex technical and performance issues in storage in storage environments
• Windows and UNIX knowledge
• IAT Level 2
• CompTIA Security+ CE
• Active TS/SCI security clearance with a current polygraph is required

Desired Skills

• Demonstrate an understanding of technology as it pertains to infrastructure and applications and be able to provide design recommendations
• Familiarity with automation and scripting (e.g., PowerShell, Python)
• Knowledge of NetApp ONTAP hardware, software, and associated features (e.g., Snapshot, SnapVault, FlexClone, SnapMirror, FlexVol, Fabric Pool, and Object Storage)
• Knowledge of the NetApp storage grid
• Knowledge of virtualization platforms (e.g., VMware) and their integration with storage systems
• NetApp OnTap
• Proficiency in NAS protocols, including NFS and SMB
• Proven track record in designing and managing enterprise storage environments

Additional Details

At CyberCore, we believe in taking care of our employees both inside and outside the workplace. Our comprehensive benefits package includes:

• Health Insurance to ensure you and your family stay healthy and well.
• Dental and Vision Insurance for preventive and routine care.
• Basic Life Insurance and Disability Insurance to provide peace of mind for you and your loved ones.
• Paid Holidays and Paid Time Off (PTO) to help you relax, recharge, and enjoy life.
• Paid Parental Leave for new parents to focus on family.
• Tuition Reimbursement to support your professional growth and education.
• A 401(k) plan with a company match to help you plan for your future.

At CyberCore, we are committed to fostering a supportive and enriching environment where you can thrive both personally and professionally.

The salary range for this role is $70,000 - $111,000. This range is a good faith estimate that reflects various experience levels. At CyberCore, we consider multiple factors when determining compensation, including the specific role and its responsibilities, the candidate's professional experience, geographic location, education, and relevant skills. This range is not a guarantee of salary, as final compensation may also be influenced by contractual requirements and other considerations.

Equal Employment and Diversity

CyberCore has, on many occasions, expressed support and commitment to the principles of diversity and equal employment opportunity. It is CyberCore's policy to recruit, hire, train, and promote individuals, as well as administer all personnel actions, without regard to race, color, national or ethnic origin, pregnancy, age, religion, disability status, sex, sexual orientation, gender identity and expression, veteran status, genetic information or any other characteristic protected under applicable federal or state law. CyberCore will not tolerate unlawful discrimination, and any such conduct is prohibited. CyberCore is committed to ensuring that CyberCore's workforce and volunteers reflect America's diverse population. CyberCore knows that such diversity will enrich the company with the talent, energy, perspective, and inspiration we need to achieve our mission.