Network Operations Engineer

Overview:

Job Title: Network Operations Engineer

Security Clearance: Secret

Location: Scott AFB, IL

(Due to the nature of the work and contract requirements, U.S. Citizenship is required. )

Description:

C3EL is looking for an experienced and cleared Network Operations Engineer to join our team on-site on Scott AFB, IL. This position supports the Defense Information Systems Agency (DISA) providing worldwide 24/7/365 technical and operational support.

(This role is considered "Mission Essential" and may require supporting rotating involves shift work, which includes nights and weekends.)

Responsibilities will include, but not be limited to:

• Execute network operations, including analysis of customer traffic across the MPLS and JRSS infrastructure.
• Perform real-time customer failovers to restore services during scheduled and unscheduled outages and maintenance activities.
• Collaborate directly with customers and team members to ensure maximum network availability, minimizing or eliminating mission and operational impacts.
• Proactively monitor network alarms using platform-specific network management tools.
• Carry out change management tasks such as hardware replacements, software configurations, and ASI (Authorized Service Interruptions) management.
• Utilize incident management systems to document all phases of service-impacting incidents, including outage reporting, isolation, escalation, and resolution.
• Assess and resolve network incidents and deficiencies using expertise in one or more of the following areas: routers, switches, routing protocols, MPLS, VPN technologies, IDS/IPS, proxies, packet capture, network taps, load balancing, firewalls, and out-of-band management.

Minimum Qualifications:

• U.S. Citizenship.
• An active, in-scope US Government issued Secret clearance.
• 3-5 yrs of relevant technical experience.
• Current DoD-8570 IAT Level 2 baseline certification (Security+ CE, or equivalent)
• Ability to work in a 24/7 shift work environment.
• Experience with one or more of the following: alarm surveillance, fault management, LAN maintenance, performance management.
• Expertise in one or more of the following: routers, switches, routing protocols, Cisco, Juniper, and MPLS.
• General understanding of network topologies, both transport and IP.

Desired Qualifications:

• Experience in a Tech Control Facility (TCF) or Cyber Transport environment.
• Background in circuit actions and coordination with telecom vendors.
• Familiarity with IP architecture and network design principles.
• Experience working in a Telco Network Operations Center (NOC), including inside and outside plant operations.
• Proficiency with Microsoft Office Suite applications, including Outlook, Excel, Word, Access, PowerPoint, and Teams.
• Additional certifications are a plus, including:
  • CCNA (Cisco Certified Network Associate)
  • JNCIA-Junos (Juniper Networks Certified Associate)
  • F5 Networks Certified Technical Specialist
  • ITILv4 (Information Technology Infrastructure Library, Version 4)

Education:

• A minimum of a High School diploma or equivalent is required.

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